Customer Support Manager jobs in United States
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Elevare Branding ยท 1 day ago

Customer Support Manager

positionKansas City, MO
timeFull-time
remoteOnsite
seniorityMid Level
money$52K/yr - $56K/yr

Elevare Branding specializes in elevating brands through innovative strategies and personalized solutions. They are seeking a dedicated Customer Support Manager to lead their support team and ensure clients receive top-tier service.

Marketing & Advertising

Responsibilities

Oversee daily operations of the customer support team, ensuring timely and effective responses
Develop and implement customer support policies and procedures
Monitor team performance and provide coaching to enhance skills and efficiency
Handle escalated client inquiries professionally and effectively
Collaborate with other departments to improve service delivery and client satisfaction
Maintain accurate records and generate reports on customer interactions and feedback

Qualification

Leadership skillsOrganizational skillsCommunication skillsOffice software proficiencyProblem-solvingInterpersonal abilitiesMulti-taskingAttention to detail

Required

Strong organizational and leadership skills
Excellent communication and interpersonal abilities
Ability to manage multiple priorities in a fast-paced environment
Problem-solving mindset with attention to detail
Proficiency with standard office and support software

Benefits

Opportunities for professional growth and career advancement.
Supportive and collaborative work environment.
Access to training and skill development resources.
Comprehensive benefits package.

Company

Elevare Branding

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At Elevare Branding, we believe every business has a unique story waiting to be told.
location
Charlotte, North Carolina, US
people-size2-10 employees
web-link
https://www.elevarebranding.com

Funding

Current Stage
Early Stage
Company data provided by crunchbase