VIR Properties ยท 1 day ago
Entry-level Customer Service Assistant
Houston, TX
Full-time
Onsite
New Grad, Entry Level
0+ years expVIR Properties is seeking a friendly and reliable Entry-level Customer Service Assistant to support customer interactions across marketing campaigns and promotional activities. This role is ideal for someone starting their career who enjoys working with people and delivering excellent service while learning about customer experience in marketing.
Management Consulting
Responsibilities
Respond to customer enquiries via phone, email, and digital channels
Provide accurate information about campaigns, promotions, and services
Assist customers throughout their journey and resolve basic queries
Escalate complex issues to senior team members when required
Maintain accurate records of customer interactions and feedback
Support marketing campaigns, events, and promotional activities
Collect customer feedback to support campaign improvement
Provide general administrative support to the customer service team
Qualification
Required
Strong communication and interpersonal skills
Positive, customer-focused attitude
Good organisational skills and attention to detail
Ability to work well independently and as part of a team
Comfortable working in a fast-paced environment
Basic IT skills and confidence using digital tools
Willingness to learn and develop professionally
No previous experience required, full training provided
Benefits
Full training and ongoing support
Clear progression opportunities within customer service, marketing, or account management
Supportive and energetic team environment
Hands-on experience working on live marketing campaigns
Opportunity to build transferable communication and customer service skills
Company
VIR Properties
At VIR Properties, we empower entrepreneurs and small businesses by providing comprehensive property and marketing management solutions.
London, GB
11-50 employeesFunding
Current Stage
Early StageCompany data provided by crunchbase