Catch Vibe Voice · 1 day ago
Customer Service Representative
Madison, WI
Full-time
Onsite
New Grad, Entry Level
$45K/yr - $49K/yrCatch Vibe Voice is dedicated to connecting brands with their audiences in meaningful ways. They are looking for a motivated Customer Service Representative to ensure customers receive the best support and solutions promptly and professionally.
Management Consulting
Responsibilities
Handle customer inquiries via phone and email efficiently and professionally
Provide accurate information about products, services, and policies
Resolve customer issues and complaints with a focus on satisfaction
Maintain detailed records of customer interactions in company systems
Collaborate with team members to continuously improve service processes
Qualification
Required
Excellent communication and interpersonal skills
Strong problem-solving abilities and attention to detail
Ability to work in a fast-paced environment and manage multiple tasks
Positive attitude and commitment to providing outstanding customer service
Comfortable using computer systems and learning new software
Benefits
Opportunities for career growth and professional development.
Supportive and collaborative team environment.
Skills development and training programs.
Full-time position with a stable schedule.
Company
Catch Vibe Voice
t Catch Vibe Voice, we’re not your typical call center.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase