Allianz Commercial · 1 day ago
Regional Head of ART LoB Claims, North America & Bermuda
New York, NY
Full-time
Hybrid
Director/Executive
$250K/yr - $300K/yr
7+ years expAllianz Commercial is seeking a Regional Head of ART LoB Claims for North America & Bermuda to lead their Global Claims Team. The role involves developing and executing claims strategies, managing a diverse portfolio of international claims, and ensuring compliance with guidelines while overseeing local operations and staff.
Insurance
No H1B
Responsibilities
Leading and managing the local Claims team in North America and Bermuda, ensuring the organizational structure and processes effectively serve both internal and external customers
Managing cost center budgets within the planned allocations
Supporting the development of the global Claims LoB strategy and ensuring its effective implementation at the regional level
Ensuring efficient, effective, and adequate reserving levels, adhering to Allianz Commercial reserving standards
Supervising and monitoring large losses, leading negotiations when applicable, and providing support to guarantee effective claims handling, while ensuring close collaboration with other claims departments across various lines of business in North America and with the ART LoB Claims Global Practice Group as necessary
Driving excellence in claims handling services provided to brokers, clients, and internal stakeholders
Implementing best practice regional and local operational claims handling processes, aligned with global standards, and ensuring the local Claims function is appropriately structured
Ensuring claims are handled within authority limits and in accordance with Allianz Commercial Claims Standards procedures and guidelines
Developing, implementing, and disseminating Claims KPIs to guide business operations at the regional and local levels
Participating in client meetings to showcase Allianz Commercial’s claims handling capabilities and proactively liaising with Distribution on market management initiatives
Representing Allianz Commercial positively within the Allianz Group and externally to the market
Promoting close cooperation and collaboration with other functions, including Underwriting, Risk Control, CRO, Operations, Deal Services, Finance and Actuarial
Driving effective vendor management with external partners, such as lawyers and loss adjusters
Ensuring proactive management and oversight of legacy portfolios as part of the Bermuda run-off team, focusing on the effective handling, resolution, and servicing of existing agreements from the capital solutions operation
Qualification
Required
A minimum of 7 years of experience in ART Claims management or a similar role that entailed significant experience in managing a diverse portfolio of international insurance and/or reinsurance claims
Proven ability to build relationships with brokers at a peer group level, with expert understanding of regional/local LoB insurance markets and competitor landscape
Significant experience leading teams internationally and within complex global matrix environments
Comprehensive understanding of relevant products, wordings, terms and conditions, coverages, and the legal and regulatory framework
In-depth knowledge of the claims handling process from notification to settlement and recovery
Knowledge of reserving principles and practices, along with a robust understanding of coinsurance and reinsurance applications
Understanding of relevant legal processes and procedures, litigation management, and litigation avoidance techniques (e.g., mediation)
Strong skills in negotiation, conflict management, and influencing decisions in complex situations
Excellent verbal and written communication skills
Ability to analyze highly complex data, from multiple sources, in detail and identify and resolve issues before they transpire
Change management skills with an ability to transition individuals, teams, and the whole organization from a current state to a desired future state
Proficiency in utilizing AI tools to support day-to-day tasks, enhance efficiency, and contribute to data-driven decision-making
Bachelor's degree
External applicants must be legally authorized to work in the United States without the need for current or future employment-based sponsorship
Benefits
Generous bonus scheme
Pension
Private healthcare
Generous parental leave benefits
Company
Allianz Commercial
Allianz Commercial is the center of expertise and global line of Allianz Group for insuring mid-sized businesses, large enterprises and specialist risks.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Jennifer Partyka
Head of Cost Controlling CxO ex COO
Christina Hager
Sr. HR Business Partner
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