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King O'Rourke Auto Group · 2 days ago

Mobile Service Technician

Smithtown, NY

Full-time

Onsite

Entry, Mid Level

$24/hr - $48/hr

King O'Rourke Auto Group is Long Island’s largest Cadillac, Buick & GMC dealer, seeking to hire Mobile Service Technicians for their new Mobile Service+ Department. The role involves performing vehicle repairs and maintenance outside the shop while ensuring customer satisfaction and effective communication with the team.

Automotive

Responsibilities

Performing vehicle repair and/or maintenance work outside the shop as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive Customer loyalty

Communicating with Parts Department and Service Advisors regularly to effectively manage production and Customer communication

Diagnosing the cause of any malfunction and perform repair

Adequately explains technical diagnoses and needed repairs to non-mechanical individuals which may include employees and customers

Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate

Keeps store management aware of mechanical repair problems as they occur

Maintains an organized work area