Apply on Employer Site

BrightView Landscapes · 1 day ago

Account Manager

Indianapolis, IN

Full-time

Onsite

Mid Level

3+ years exp

BrightView Landscapes is the nation’s leading landscape company, known for creating and maintaining best-in-class teams. The Account Manager will be responsible for building long-term client relationships, overseeing field operations, and ensuring client satisfaction while also coordinating with branch administration and assisting in leadership tasks.

CommercialFacilities Support ServicesLandscaping

No H1B

Responsibilities

Developing and maintaining long-term relationships with clients

Performing site walkthroughs with clients to ensure quality and service expectations are met

Facilitating the resolution of client concerns to ensure renewal

Generating referrals from existing clients and passing them to the Business Developer

Developing accurate estimates for new and existing clients, maintaining acceptable gross margins that support the branch’s financial goals

Maintaining satisfactory accounts receivable levels

Coordinating with the Branch Administrator to ensure branch databases contain up-to-date client information

Assisting in overall leadership of the branch

Qualification

Client relationship managementSupervisory experienceCustomer service experienceSales generationTeam coaching

Required

1 year minimum of supervisory experience in the landscape or service industry

An associate's degree in a business-related field or equivalent experience

A minimum of 3 years of prior customer service, management, and leadership experience within an organization, the landscaping industry or local marketplace