NEOGOV · 2 days ago
Information Services Supervisor (IT Security)
Oakland, CA
Full-time
Hybrid
Mid, Senior Level
$183K/yr - $212K/yr
4+ years expEast Bay Municipal Utility District (EBMUD) is seeking an Information Services Supervisor for their IT Security Division. This leadership role involves managing a team responsible for daily operations of EBMUD's IT security infrastructure, driving proactive cybersecurity initiatives, and collaborating with various departments to align cyber risk with business objectives.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Supervises and mentors a staff of six cybersecurity professionals; develops work plans, coordinates training and skills development, and conducts performance evaluations
Manages daily operations of cybersecurity infrastructure and technologies and the planning for and responding to cyber incidents
Drives proactive cybersecurity initiatives and continuous improvement efforts
Prepares reports and presents cybersecurity metrics and trends to senior leadership
Collaborates effectively with technical and non-technical staff and contractors to ensure smooth implementation of hardware, software, and system enhancements while minimizing operational impacts on clients
Collaborates with business departments to align cyber risk and business objectives
Prepares detailed specifications for contracted goods and services; evaluates and recommends contract awards; and monitors contractor performance, enforcing compliance with established terms and conditions
Supports professional development of staff through training, coaching, and challenging work assignments while fostering a culture of learning, inclusion, innovation, and continuous growth
Ensures that staff are equipped with the necessary tools, resources, and direction to perform effectively
Fosters a team culture that emphasizes clarity of purpose, empowerment, and mutual accountability
Addresses technical and interpersonal concerns with empathy and fairness, while promoting trust, collaboration, and timely resolution of conflicts within the team and with external stakeholders
Qualification
Required
A Bachelor's degree*; and either
Two years of EBMUD experience as a Senior Software Engineer or Senior IT Engineer
Four years of experience** in one or a combination of the following subject areas as required by the position vacancy such as: cybersecurity operations, network infrastructure, systems analysis, software development, IT project management; cloud-based computing services; and/or IT security. At least one year of experience will have included project lead responsibility
Physical characteristics to perform the critical and important duties of the job
Preferred
Strong leadership, communication, and analytical skills, with at least four years of experience managing technical or cybersecurity teams
Extensive knowledge of cybersecurity operations, cyber threats, cloud environments, and mission-critical infrastructure
Experience driving cybersecurity program improvements, implementing and maintaining industry-standard frameworks (NIST CSF, CIS Controls, etc.) and leading incident response and vulnerability management
Emotional intelligence and interpersonal skills, with the ability to build trust, manage conflict, and maintain composure in high-pressure situations
Commitment to continuous learning and professional development in IT and cybersecurity disciplines
Familiarity with Industrial Control Systems (ICS) and Operational Technology (OT) environments
Benefits
Eligibility for annual merit-based bonus pay program
12 days paid vacation
16 holidays
7 days paid administrative leave
13 days paid sick leave
Family health insurance (choice of Kaiser fully paid or Sutter Health Plus or Anthem Blue Cross 85% paid)
Fully paid family dental and vision care plans
Life insurance
Long-term disability insurance
EBMUD Retirement Plan (reciprocal with CalPERS)
$1,000/yr. contributed to flexible spending account or cash
$145/mo. public transit subsidy
401(k), 401(a) and 457(b) tax-deferred retirement plans
Roth 401(k)
$5,000/yr. tuition reimbursement
And opportunities for professional growth including training and career development
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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