NEOGOV · 1 day ago
Business Tax Section Manager (Manager I)
NEOGOV is seeking a Business Tax Section Manager for the City of Portland. This role involves overseeing the Business Income Tax section and managing a team to ensure effective taxpayer assistance and compliance with tax regulations.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Manage and direct the development, implementation, and evaluation of processes, systems, procedures, and goals for taxpayer assistance, return processing, suspense and account maintenance, and filing enforcement activities or audit processes
Plan, organize and manage the work of staff to achieve the established goals and performance measures
Review and analyze pertinent statutes, regulations, ordinances, and policies for impact on activities
Develop and establish performance requirements and personal development targets for staff
Prepare and present narrative and statistical program performance reports and recommendations to supervisors, management, and executive-level positions
Develop code, regulations and policy:
Collaborate with Tax, Audit & Accounting, and Revenue Division's management leadership team to develop vision, goals, and strategy; implement; evaluate; and improve plans for overall administration of tax programs administered by the divisions
Collaborate with Revenue Division management and pertinent staff to develop recommendations for changes and enhancements to code, regulation, and policy as needed for tax programs the division administers. Including Metro/Multnomah County representatives and other stakeholders in the development of same where appropriate
Participate in and propose process and program development for new and evolving programs by working with managers, Metro/Multnomah County, and other stakeholders to develop procedures, identify issues, propose solutions, and monitor program performance to improve service delivery and meet customer and taxpayer needs
Recruit, screen, interview, and reference check the hiring of supervisors and staff
Qualification
Required
Experience applying the principles and practices of operational and strategic planning, current business communication, program evaluation, and budget preparation and administration
Experience analyzing, interpreting, explaining, and applying relevant federal, state, and local laws, statutes, regulations, and ordinances
Experience communicating clearly and effectively, both verbally and in writing, including presenting information, proposals, and recommendations in a clear, persuasive manner to public audiences
Experience establishing and maintaining effective working relationships with those contacted in the course of work; demonstrate tact, diplomacy, and patience, and gain cooperation through discussion and collaboration
Experience managing a multicultural workforce, promoting an equitable workplace environment, and applying equitable program practices to diverse and complex services
Bachelor's degree from an accredited college or university with major course work in business administration, public administration, accounting or finance
Four (4) years of progressively responsible experience developing, implementing, and managing programs, projects, and/or personnel functions within an organizational unit
Preferred
If you would like to request Veteran's Preference, please submit your Veteran documents (ex, DD214-Member 4, VA Benefit Letter, etc.) by the closing date of the recruitment
Benefits
Health Care (Medical, Vision and Dental)
Carrot Fertility
Wellness Benefits
Life Insurance
Long-term disability coverage to eligible employees and their families.
Employee Assistance Plan
Flexible Spending Accounts
Retirement
Oregon Public Employees Retirement System (PERS), including contributions to the PERS IAP plan paid by employer
Family Medical Leave
City Paid Parental Leave
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Recent News
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2025-11-14
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2025-10-31
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