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NEOGOV · 3 days ago

DSHS HCLA HRSN Business Analyst

Thurston County – Lacey, WA

Full-time

Hybrid

Senior Level

$77K/yr - $104K/yr

5+ years exp

NEOGOV is seeking a Business Analyst for the Department of Social and Health Services focusing on Health-Related Social Needs (HRSN). The role involves conducting high-level analyses, evaluating program performance, and translating complex data findings into clear messages for various stakeholders.

GovTechHuman ResourcesInformation TechnologySoftware

Responsibilities

Collect and study data from many sources to understand how Health-Related Social Needs services are working

Review programs, policies, and outcomes to see what is effective and where changes are needed

Build clear reports, data dashboards, and summaries that explain results through storytelling; in a way people can understand

Help design quality measures that track progress, outcomes, and program impact

Work with researchers and analysts to define data needs and support deeper analysis

Share the story behind the data by combining numbers with real experiences and user feedback

Respond to questions from leaders by explaining what the data shows and what it does not show

Support planning and improvement efforts by identifying trends, risks, and opportunities

Qualification

Data analysisProgram evaluationResearch skillsPolicy awarenessClear communicationProblem solvingIndependent judgmentCollaboration

Required

Bachelor's degree in business administration, public administration, law, public health administration, or a related field

Five years of demonstrated experience in two or more of the following areas: Conducting research, Analyzing policies, laws, rules, or regulations, Conducting business analysis and developing requirements, Leading business projects, Managing business operations, Business policy development, Supervising

Expertise in data analysis and dashboard reporting, with the ability to explain clearly what is happening in programs and why it matters

Skill in measuring whether services are meeting their goals and producing real results

Ability to explain complex information in plain language for leaders, partners and the public

Experience gathering and reviewing qualitative and quantitative information to support decisions

Understanding how data and analysis guide policy choices and program direction

Skill in identifying issues, testing ideas and recommending practical solutions

Ability to work with minimal direction and make thoughtful decisions on important issues

Ability to work with many teams, programs, and partners to move shared work forward