Red Hat · 2 weeks ago
Jira Administrator
Raleigh, NC
Full-time
Hybrid
Mid, Senior Level
$78K/yr - $124K/yr
5+ years expRed Hat is the world’s leading provider of enterprise open source software solutions, and they are seeking a skilled Jira Administrator to manage and optimize their Atlassian Cloud environment. The role involves administering Jira Cloud and Confluence Cloud, ensuring system stability, supporting Agile project management, and contributing to migration efforts from the Data Centre to the Cloud.
Enterprise SoftwareInsurTechLinuxOpen SourceOperating SystemsSoftware
Responsibilities
Administer, configure, and maintain Jira Cloud, Confluence Cloud, and other Atlassian tools
Manage Jira projects, workflows, issue types, screens, fields, and permission schemes
Monitor and optimize Jira Cloud performance, conducting routine maintenance and cleanup
Develop and maintain custom dashboards, reports, and automation using JQL and Automation for Jira
Implement integrations between Jira Cloud and tools such as Bitbucket, GitHub, Jenkins, and third-party plugins
Support end-users by troubleshooting issues, providing training, and documenting best practices
Work with development, IT, and Agile teams to tailor Jira Cloud configurations to meet business needs
Ensure data integrity, perform regular system audits, and manage Atlassian Cloud updates and changes
Create and enforce governance policies for Jira Cloud usage and standard operating procedures
Contribute to and support migration efforts from Jira/Confluence Data Centre to Atlassian Cloud
Qualification
Required
5+ years of hands-on experience in Jira administration, including configuration and customization
Strong understanding of Jira Cloud, Confluence Cloud, and Atlassian Organization management
Proficiency in JQL, scripting (Groovy, Python, or PowerShell), and automation within Jira
Experience with Jira plugins such as ScriptRunner, Rich Filters, EazyBI, and others
Familiarity with Agile methodologies (Scrum, Kanban) and ITSM processes
Experience integrating Jira Cloud with DevOps tools (Bitbucket, GitHub, Jenkins, etc.)
Strong troubleshooting skills with the ability to diagnose and resolve Jira Cloud and Confluence Cloud issues
Ability to collaborate with cross-functional teams and communicate technical concepts effectively
Knowledge of Cloud-specific user management, permission schemes, and security best practices
Hands-on experience in migrating from Jira/Confluence Data Centre to Atlassian Cloud
Preferred
Atlassian Certifications (e.g., ACP-120: Jira Cloud Administration, ACP-520: Atlassian Cloud Organization Admin, ACP-100: Jira Administration for Data Centre)
Experience with REST API integrations for Jira Cloud automation and data extraction
Understanding of ITIL processes and ITSM best practices
Familiarity with Atlassian Access and Organization-level administration
Benefits
Comprehensive medical, dental, and vision coverage
Flexible Spending Account - healthcare and dependent care
Health Savings Account - high deductible medical plan
Retirement 401(k) with employer match
Paid time off and holidays
Paid parental leave plans for all new parents
Leave benefits including disability, paid family medical leave, and paid military leave
Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more!
Company
Red Hat
Red Hat is a software company that offers enterprise open-source software solutions. It is a sub-organization of IBM.
10001+ employees
H1B Sponsorship
Red Hat has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (159)
2024 (148)
2023 (156)
2022 (181)
2021 (154)
2020 (106)
Funding
Current Stage
Public CompanyTotal Funding
unknown2018-10-28Acquired
1999-08-20IPO
1999-03-09Corporate Round
Leadership Team
Chris Wright
Chief Technology Officer and Senior Vice President Global Engineering
Andrew Brown
Senior Vice President and Chief Revenue Officer
Recent News
2026-01-11
FinSMEs
2026-01-09
2026-01-07
Company data provided by crunchbase