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NEOGOV · 1 week ago

DSHS ESA Social Service Specialist 1-2 in training

Snohomish County – Lynnwood, WA

Full-time

Onsite

Entry Level

$4,771/mo - $7,254/mo

4+ years exp

The Department of Social and Health Services (DSHS) is seeking a Social Services Specialist 1-2 in training to join their Alderwood Community Services Office. This role involves providing professional support to vulnerable residents by evaluating their needs, conducting assessments, and connecting them with essential services.

GovTechHuman ResourcesInformation TechnologySoftware

Responsibilities

Provide case management for people with social, cultural, vocational, and medical impairments of varying degrees

Complete program assessments and eligibility determination for Aged, Blind, and Disabled/Housing & Essential Needs

Conduct assessments and create case plans for participants in the WorkFirst program

Create, implement, monitor, and modify case plans for customers to help achieve self-sufficiency

Review and examine cases on a periodic basis to assess client progress and determine continuing compliance with social services programs

Coordinate services with other agencies such as behavioral health, Employment Security, substance abuse programs, vocational rehabilitation, and developmental disabilities

Apply medical diagnostic terminology and categories to assess and determine client employability or incapacity

Provide services collaboratively and with empathy and respect

Interview clients and provide a comprehensive assessment of vocational, educational, social, and health history

Authorize referrals to medical specialists and referrals to other agencies

Performs home and alternate site visits to assist customers experiencing poverty

Qualification

Social service experienceAssessment skillsCrisis managementCustomer serviceTechnology proficiencyOrganizational awarenessVerbal communicationWritten communication

Required

Four years of prior social service experience, or similar experience

A bachelor's degree or higher in social services, human services, behavioral sciences, criminal law/justice, or an allied field

Customer service – Demonstrated ability to serve the public with respect, concern, and professionalism, even in challenging or emotionally charged situations

Assessment skills – Ability to identify client strengths, limitations, and needs during home or alternate site visits to inform service planning

Verbal communication – Ability to explain complex services or eligibility processes in everyday language clients can understand

Written communication – Skilled at documenting findings, observations, and case narratives clearly and accurately

Organizational awareness – Knowledge of social service structures and available resources within the community and the department

Crisis management – Comfort in responding to unpredictable or high-stress client interactions with professionalism and empathy

Technology proficiency – Ability to effectively use automated software systems for case documentation, communication, and service coordination

Benefits

Employees and their families are covered by medical (including vision), dental and basic life insurance.

Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses.

Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.

Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.

Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.

The Washington State Employee Assistance Program promotes the health and well-being of employees.

State Employees are members of the Washington Public Employees' Retirement System (PERS).

Employees also have the ability to participate in the Deferred Compensation Program (DCP).

All state employees are covered by the federal Social Security and Medicare systems.

If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.

Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.

Full-time employees earn eight hours of sick leave per month.

Full-time employees accrue vacation leave at the rates specified in WAC 357-31-165 or the applicable collective bargaining agreement (CBA).

Washington State supports members of the armed forces with 21 days paid military leave per year.

Most employees whose family member or household member dies, or for loss of pregnancy, are entitled to five (5) days of paid bereavement leave.

Leave Sharing

Parental Leave

Family and Medical Leave Act (FMLA)

Leave Without Pay