Street Systems/Operations Divisions - Coordinator II - CPPW jobs in United States
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NEOGOV · 2 days ago

Street Systems/Operations Divisions - Coordinator II - CPPW

NEOGOV is a part of the City of Portland, which is focused on maintaining an effective and safe transportation system. The Coordinator II role involves planning, scheduling, and coordinating the division's workload while ensuring efficient communication with stakeholders and providing high-quality customer service.

GovTechHuman ResourcesInformation TechnologySoftware
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H1B Sponsor Likelynote

Responsibilities

Coordinate planning and scheduling for division work programs, ensuring work orders move efficiently and issues are addressed quickly
Organize and track work plans, communicate with stakeholders, and identify opportunities for corrective action
Support and implement strategies for moderate to complex programs and projects
Provide high quality customer service to partners across PBOT, BES, Water, Parks, Fire & Rescue, the Mayor’s Office, and internal Maintenance Operations teams
Work with Supervisors to develop quarterly work plans, set priorities, and ensure timely approval and closure of work orders
Maintain accurate records of labor, materials, and work order updates
Collaborate with teams to find creative solutions that support City goals
Promote a culture of safety and professionalism in all work activities
Lead coordination for PBOT’s American Public Works Association (APWA) Accreditation, including writing SOPs, gathering information from SMEs, conducting research, and managing documentation
Manage APWA accreditation software, updating and submitting documents, tracking requirements, and monitoring progress. Support efforts in collaboration with various Public Works Service Area Bureaus
Schedule and coordinate meetings, connect project participants with needed resources, and support agenda development

Qualification

Public works knowledgeIndependent judgementCustomer serviceDatabase systemsEffective communicationChange managementProblem solvingOrganizational skillsTeam playerDecision making

Required

Knowledge of public works service areas, specifically maintenance operations
Skill exercising independent judgement, problem-solve, and take initiative within established procedures and guidelines
Experience providing responsive customer service and communication to a variety of technical and non-technical stakeholders with minimal supervision
Experience utilizing multiple database systems, including standard business applications e.g., MS Office 365, specialized software for work order/asset management, and online ticket reporting software (Zendesk, TrackIT)
Ability to communicate clearly and effectively in writing and verbally, including preparing concise, well-organized reports, correspondence, and other documents
A valid driver's license and acceptable driving record (required for site visits, project oversight)

Preferred

Completed Incident Command System (ICS) 100, 200 and 700 FEMA courses

Benefits

Health Care (Medical, Vision and Dental)
Carrot Fertility
Wellness Benefits
Life Insurance
Long-term disability coverage to eligible employees and their families.
Employee Assistance Plan
Flexible Spending Accounts
Retirement
Oregon Public Employees Retirement System (PERS), including contributions to the PERS IAP plan paid by employer
Family Medical Leave
City Paid Parental Leave

Company

NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.

H1B Sponsorship

NEOGOV has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)

Funding

Current Stage
Late Stage
Total Funding
$700M
Key Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity

Leadership Team

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Shane Evangelist
CEO
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Brandon McDonald
Head Of Marketing
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Company data provided by crunchbase