Physical Rehabilitation Network (PRN) ยท 1 day ago
Patient Service Representative
Carlsbad, CA
Full-time
Onsite
New Grad, Entry Level
$19/hr - $22/hrPhysical Rehabilitation Network (PRN) is seeking a Patient Service Representative to provide exceptional customer service and administrative support. This role involves greeting patients, scheduling appointments, and maintaining patient records to ensure a smooth experience for patients during their therapy.
Health CareMedical DeviceRehabilitationTherapeuticsWellness
Responsibilities
Greet and welcome patients with professionalism and warmth
Schedule appointments and manage patient inquiries both in person and over the phone
Collect and verify patient information, insurance details, and necessary documentation accurately
Helping to create a positive work environment and culture of the clinic ensuring that patients needs are taking care of during transitional periods of therapy
Maintain patient records and ensure all documentation is complete and accurate
Assist in keeping front office area neat, tidy and organized
Coordinate with clinical staff to ensure a seamless patient experience
Assist front office with front office tasks when down time occurring including but not limited to: answering the phone, scanning documents into charts, scheduling patients, taking over the counter payments, filing, faxing, etc
Liaise effectively between patients, clinical staff, and other departments within the facility
Communicate clearly and professionally to address patient concerns or questions
Maintain a clean and organized reception area
Assist in managing inventory and ordering office supplies as needed
Participate in team meetings and contribute ideas for process improvement
Ensure cleanliness and organization of therapy areas and equipment
Daily equipment cleaning, cleaning tables, laundry, stocking supplies
Qualification
Required
High school diploma or equivalent; additional education in healthcare administration is a plus
Proven experience in a customer service role; healthcare setting preferred
Proficiency in using office software and scheduling systems
Strong interpersonal skills and the ability to maintain professionalism in a fast-paced environment
Attention to detail and accuracy in handling patient information and documentation
Preferred
administrative
Medical Receptionist
Front Desk Receptionist
spanish
bilingual
clinical
Company
Physical Rehabilitation Network (PRN)
Physical Rehabilitation Network (PRN) was founded in 1991 to assist physical therapists in developing and operating their own practice without carrying the burden of business administration and back office functions.
Founded in 1991
1001-5000 employees
H1B Sponsorship
Physical Rehabilitation Network (PRN) has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (1)
2023 (7)
Funding
Current Stage
Late StageTotal Funding
unknown2020-12-17Acquired
Leadership Team
Aaron Cohen
Head of Human Resources
Recent News
Physical Rehabilitation Network
2025-10-15
2025-09-24
Physical Rehabilitation Network
2025-07-22
Company data provided by crunchbase