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Whole Foods Market · 1 day ago

Retail Floor Team Member - Part Time

Arlington, VA

Part-time

Onsite

New Grad, Entry Level

$16/hr - $25.40/hr

Whole Foods Market is a grocery store offering a variety of organic and natural products, and they are seeking a Retail Floor Team Member. This role involves providing exceptional customer service, being cross-trained in various departments, and maintaining the store's standards and cleanliness.

Consumer GoodsFood and BeverageGroceryOrganic FoodRetail

Responsibilities

Provide exceptional customer service and address the needs of customers in a timely and effective manner

Will be cross-trained and work in multiple areas throughout the store, including cashiering/SCO, coffee venue, facing, and stocking

Supports the auditing of store tags, signs, and scale prices to confirm tag / signage / price accuracy

Rotate products and remove out-of-date products

Be aware of new products and their placement

Support the highest retail standards are being met

Follow all Daily Shop program, goals, and all Standards Operating Procedures (SOPs)

Participate in fiscal period and quarter end inventories

Communicate all pertinent information to leadership

Stay informed on all company and store level information from leadership

Complete all required training on time

Maintain a positive work environment

Use courteous and proper phone etiquette when answering the phones and pages

Follow and comply with all applicable health and sanitation procedures and adhere to safe work practices

Support overall store cleanliness and maintenance. Follow established food safety, organic guidelines, and procedures

Attend all meetings as assigned by Leadership, including daily huddles

Qualification

Basic computer skillsCustomer service experienceProactive problem-solverEffective communicationRelationship building

Required

Provide exceptional customer service and address the needs of customers in a timely and effective manner

Will be cross-trained and work in multiple areas throughout the store, including cashiering/SCO, coffee venue, facing, and stocking

Supports the auditing of store tags, signs, and scale prices to confirm tag / signage / price accuracy

Rotate products and remove out-of-date products

Be aware of new products and their placement

Support the highest retail standards are being met

Follow all Daily Shop program, goals, and all Standards Operating Procedures (SOPs)

Participate in fiscal period and quarter end inventories

Communicate all pertinent information to leadership

Stay informed on all company and store level information from leadership

Complete all required training on time

Maintain a positive work environment

Use courteous and proper phone etiquette when answering the phones and pages

Follow and comply with all applicable health and sanitation procedures and adhere to safe work practices

Support overall store cleanliness and maintenance. Follow established food safety, organic guidelines, and procedures

Attend all meetings as assigned by Leadership, including daily huddles

Basic computer skills

Proactive problem-solver with excellent follow-through, listening skills, and ability to follow instructions and procedures

Clear and effective communication style, both written and verbal

Ability to build and maintain positive relationships with individuals in positions throughout various levels of the business

Supports the Daily Shop culture and is an example of Whole Foods Market's Core Values

Demonstrates responsibility and accountability in recognizing and accomplishing all tasks where there is a direct job responsibility

Proven experience meeting all customer service expectations and standards when interacting with customers, vendors, and fellow Team Members

Proper use of, which may include but not limited to, knives, personal protective equipment, forklift, pallet jacks, hand trucks, six-wheel carts, baler (must be 18 years of age or older) and all other equipment used during preparation and clean up within department and store

Able to perform the physical requirements of the job with or without reasonable accommodation

Desire to be a part of a new, exciting brand

Must be able to lift fifty pounds

In an 8-hour workday: standing/walking 6-8 hours

Hand use: single grasping, fine manipulation, pushing and pulling

Work requires the following motions: bending, twisting, squatting, and reaching

Exposure to FDA approved cleaning chemicals

Exposure to temperatures: <32 degrees Fahrenheit (freezing), 32-40 degrees Fahrenheit (refrigerators), >90 degrees Fahrenheit

Ability to work in a wet and cold environment

Ability to work a flexible schedule including nights, weekends, and holidays as needed