ERP Program Director – ERP Implementation jobs in United States
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University of Missouri-Columbia · 1 day ago

ERP Program Director – ERP Implementation

The University of Missouri System is seeking an ERP Program Director to lead the acquisition and implementation of a new Enterprise Resource Planning software for Finance and Human Resources. This role involves overseeing the full lifecycle of the ERP system implementation, ensuring alignment with business processes and strategic goals while collaborating with various stakeholders.

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Responsibilities

Develop and manage comprehensive project plans, including scope, budget, resources, and timelines
Lead the project team through all implementation phases, from discovery and requirements gathering to go-live and post-implementation support
Identify and manage potential project risks, issues, and dependencies, developing mitigation strategies to keep the project on track
Ensure that the implementation follows established project management methodologies (e.g., Agile, Waterfall) and quality standards
Report regularly on project status, progress, and performance to all key stakeholders, including the executive sponsor
Select the implementation partner and build the internal team to manage the implementation
Develop the transition plan for movement from implementation to support
Build an implementation team and process that collaborates with business process owners and functional leaders to gather, analyze, and document various requirements
Conduct gap analyses to identify differences between current processes and the ERP's capabilities, designing solutions to bridge them
Ensure the new ERP system is properly integrated with other vital business applications and legacy systems
Identify key institutional changes necessary to ensure internal processes align to the ERP processes, and that those changes map into a change management and communication strategy
Identify important stakeholders and manage engagement throughout the project
Develop the project organization and communication structure necessary to be successful
Develop and execute a robust change management strategy to prepare the organization for the new system
Oversee the creation of training materials and the delivery of training programs to end-users
Foster strong communication to build stakeholder engagement and manage expectations throughout the project
Establish and manage a network of "super users" to champion the system and support user adoption post-launch
Manage the selection process for ERP vendors and implementation partners
Oversee vendor contracts and service level agreements, ensuring vendor performance aligns with project goals
Negotiate and manage relationships with external consultants and contractors
Manage internal and external resources, ensuring effective allocation and utilization

Qualification

ERP ImplementationVendor ManagementProject ManagementChange ManagementBusiness Process DevelopmentAI KnowledgeMachine Learning KnowledgeCommunication SkillsInterpersonal SkillsLeadership Skills

Required

A Master's degree in a relevant area and 10 years of experience from which comparable knowledge and skills can be acquired OR a Bachelor's degree in a relevant area and 12 years of experience from which comparable knowledge and skills can be acquired is necessary

Preferred

Outstanding communication and interpersonal skills, capable of driving cross-functional collaboration and engagement with the project
Strong understanding of business processes in both finance and HR
Excellent leadership, communication, and interpersonal skills
Knowledge of emerging technologies within ERPs such as Artificial Intelligence (AI) and Machine Learning

Benefits

Comprehensive benefits package
Medical, dental and vision plans
Retirement
Paid time off
Short- and long-term disability
Paid parental leave
Paid caregiver leave
Educational fee discounts for all four UM System campuses

Company

University of Missouri-Columbia

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We are Mizzou! Our distinct mission, as Missouri's only state-supported member of the Association of American Universities, is to provide all Missourians the benefits of a world-class research university.

Funding

Current Stage
Late Stage

Leadership Team

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Carli Carmack
PROGRAM/PROJECT SUPPORT COORDINATOR SR
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Chad Higgins
Interim Vice Chancellor for Extension and Engagement & Chief Engagement Officer for the UM System
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