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Edgewater Health · 2 days ago

Care Coordinator

Gary, IN

Full-time

Onsite

Mid Level

3+ years exp

Edgewater Health is a community-focused organization seeking a Care Coordinator to assist clients in accessing and coordinating necessary treatment and services. The role involves providing direct support to clients in their daily activities, monitoring progress, and advocating for their needs within the community.

Health CareMental HealthPharmaceuticalPrimary and Urgent CareRehabilitation

Responsibilities

In accordance with treatment plan, goals, objectives and strategies, the Care Coordinator will monitor and assist the client with developing and maintaining sufficiently competent skills to live successfully in the community, assisting supervising and prompting will be provided as necessary

Care Coordinators will assist and support the clients with activities of daily living or other billable services by providing transportation

Provide support to client in effort to maintaining a substance free life style

Complete progress notes for each treatment activity in accordance with agency's procedures and standards. Maintain 100% productivity at all times

Participates and contributes to case staffing and treatment team meetings

Function as a liaison and advocate for clients with community resources. Assist clients with completing and following through with entitlement applications (Medicaid, Medicare, social security issues, food stamps, Presumptive Eligibility, Behavioral Primary HealthCare Coordination BPHC etc.). Care Coordinators will provide aggressive outreach, after hours care and aftercare/follow-up services including group sessions

The Care Coordinators will be aware of and observe symptoms of possible relapse and promptly report it to the appropriate clinician/counselor. Also, when needed will assist the clients with following through with interventions to circumvent relapse

Represent Edgewater Systems within the community. Educate the community as well as family members, staff and others regarding the services provided by Edgewater Behavioral Primary Care

If in clients IICP (Individualized Integrated Care Plan) for drug/ alcohol screening the care coordinator will refer the client to the appropriate identified provider

Utilize literature, workshops and other training aids to continually improve clinical and administrative skills

Treat all clients with dignity, courtesy and respect, recognizing their right to have requests, needs and complaints responded to in a professional and timely manner

Work in collaboration with Clinician in defining treatment plans and provision of necessary services to clients

Participate in Community Outreach events

Perform other job-related duties as assigned

Provide administrative documentation in a timely manner

Follow-up with clients (or refer to Engagement Specialist for follow-up) regarding missed or cancelled appointments via phone calls and/or letters

Conduct all professional activity in an ethical manner

Conform to all applicable policies and procedures

In conjunction with other staff assist in identifying and eliminating any situation which jeopardizes the health and/or safety of clients, staff, or others entering the community mental health center operations

Utilize literature, workshops and other training aids to continually improve case management skills

Qualification

Case managementMental health experienceSubstance abuse knowledgeBachelor's degreeClient advocacyCommunity outreachEthical conductCommunication skillsWriting skills