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Xos Trucks · 3 days ago

Vehicle Service Technician

Columbus, GA

Full-time

Onsite

Mid Level

4+ years exp

Xos Trucks is a technology company and electric truck manufacturer focused on decarbonizing commercial transportation. The Vehicle Service Technician will be responsible for diagnosing, repairing, and maintaining Xos vehicles at customer facilities while providing feedback on design and quality to support continuous improvement.

Electric VehicleManufacturingRailroadTransportation

Responsibilities

Perform troubleshooting, diagnostics, and repairs on Xos vehicles and subsystems including HV battery, drive system, charging components, and auxiliary systems

Conduct routine maintenance and inspections to ensure vehicle uptime, reliability, and performance

Utilize diagnostic tools, electrical schematics, and test equipment to identify issues and verify proper system functionality

Diagnose and report on design, quality, and reliability concerns observed by providing detailed feedback to Xos engineering and quality teams

Translate customer-reported issues into actionable technical findings and support root-cause analysis and corrective actions

Document all service activities, issues, and resolutions in accordance with company standards within Xos ticketing system (HubSpot)

Provide technical guidance and training support to customer technicians as needed

Maintain a professional and proactive presence at the customer facility serving as the primary onsite technical representative for Xos

Collaborate with cross-functional teams, engineering, production, quality, and project management to address field performance and design improvements

Ensure full compliance with all safety procedures particularly when working with high-voltage systems

Perform other duties as assigned to support the success of Xos and its customers

Qualification

Electric vehicle maintenanceHigh-voltage systemsBattery managementDiagnostic softwareElectrical schematicsTest equipmentTechnical certificationAnalytical skillsProblem-solving skillsAttention to detailCommunication skillsInterpersonal skillsWork independently

Required

4+ years of hands-on experience in electric vehicle, heavy truck, or automotive maintenance and repair

Strong knowledge of high-voltage systems, battery management, and electric drive systems

Familiarity with diagnostic software, electrical schematics, and test equipment

Good computer skills to be able to report on ticket diagnosis and resolution progress; proficiency in Google Suite applications

Strong analytical and problem-solving skills

Outstanding attention to detail

Excellent communication and interpersonal skills for customer-facing work

Ability to work independently with minimal supervision

A valid Driver's License and a clean driving record are required for this position, as driving is an essential function of the role

Must be available as business needs require, including weekends, holidays, and outside of standard business hours

Preferred

Technical or vocational certification in automotive or electrical systems preferred. (ASE Certifications are a plus)

Benefits

Comprehensive Medical, Dental, and Vision - Coverage for you and your family, with PPO and HMO (California) plans available. We offer plans with 100% covered employee premiums. Employees can also enroll in a variety of voluntary ancillary benefits to further support their needs.

HSA & FSA Plans - Set aside pre-tax dollars for qualified healthcare expenses.

PTO - Accrue vacation time over time, with additional days earned as your tenure grows, plus sick time and paid holidays!

Generous Company Holidays - Enjoy a generous holiday calendar, including a winter holiday hiatus in December.

Basic Life & AD&D Insurance - 100% covered by Xos, with the option to purchase additional life insurance coverage for yourself and eligible dependents.

Betterment 401(k) - Save for retirement with our employer-sponsored plan through Betterment.

Pet Insurance - Coverage for your furry friends to keep them healthy and happy!

Additional opportunities to learn, grow, and advance in your career, just to name a few!