HiBob · 2 months ago
Manager, Account Management - North America
US, United States
Full-time
Hybrid
Mid, Senior Level
$120K/yr - $160K/yr
4+ years expHiBob helps modern, mid-size businesses transform the way they manage people. As the Manager of Customer Growth for the Americas, you will lead a dedicated team focused on expanding HiBob's product footprint and delivering world-class retention rates while balancing renewal optimization with new expansion opportunities.
Human ResourcesInformation TechnologySaaSSoftware
Responsibilities
Own Net Revenue Retention (NRR) and ARR growth across all customer segments in the AMERICAS region
Evolve HiBob’s commercial model with AI-driven insights and innovative sales strategies that accelerate deal volume, size, and velocity
Build, coach, and empower a high-performing team with a “Hunt and Harvest” mindset, operational excellence, and alignment to the HiBob Leadership Code
Maintain forecasting accuracy and pipeline health through Salesforce and Clari, ensuring consistent execution of the MEDDPICC framework
Partner with Customer Success, Product, and Marketing to align on customer outcomes, reduce churn, and unlock new growth opportunities
Qualification
Required
4+ years of progressive SaaS Account Management experience with consistent attainment, specifically growing a portfolio of diverse customer accounts
3+ Proven experience managing an Account Management team with a successful impact on growth & retention target attainment
Required experience of at least 2 years with the MEDDPICC sales methodology
Required experience utilizing Clari for forecasting, pipeline inspection, and revenue intelligence, in addition to strong proficiency with Salesforce and other sales technologies
Demonstrated experience with creating and driving adoption of AI-driven tools (e.g., chat GPT, GPT Agents, Notebook, Clari, Gong Engage, Outreach, LinkedIn Sales Navigator) to enhance prospecting, qualification, and scalable outreach
Expertise in driving sales through value-led selling and product bundling strategies
Solid understanding of sales cycles, forecasting, and pipeline management in a high-growth SaaS environment
Excellent communication skills with the ability to present to and engage with GTM executives
Benefits
Stock options at a high-growth unicorn startup
100% subsidized medical, dental, and vision coverage for employees
401(k) with a 3% company match starting from Day 1
Hybrid working model for bobbers in the NY metro area
Work from home allowance to get your home office set up!
Temporary remote work-from-anywhere in the world for up to 2 months after 6 months of employment
Annual Headspace subscription and wellness benefits
Two social impact days per year for volunteering
Bob balance days - 4 additional days within a calendar year - Enjoy a company-wide long weekend at the beginning of each quarter
Employee referral program - $2,500 bonus for each successful referral with an additional ambassador bonus
Fun and frequent social events (in-person and virtual)
We love birthdays - take the day off and receive a special gift
Dog-friendly office
Company
HiBob
HiBob is a people management platform that offers benefits administration, payroll, and employee engagement solutions.
1001-5000 employees
H1B Sponsorship
HiBob has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
Funding
Current Stage
Late StageTotal Funding
$574MKey Investors
General AtlanticPerpetual GrowthBessemer Venture Partners
2023-09-19Series D· $150M
2022-08-17Series D· $150M
2021-10-12Series C· $150M
Leadership Team
Ronni Zehavi
CEO & Co-founder
Israel David
Co-Founder and CTO
Recent News
2025-12-20
BusinessCloud
2025-12-16
Company data provided by crunchbase