DEEPX · 4 days ago
Senior Field Application Engineer – Bay Area
San Jose, CA
Full-time
Onsite
Senior LevelDeepX is a forward-thinking startup at the forefront of AI semiconductor innovation, focused on developing groundbreaking technologies that will revolutionize everyday life through artificial intelligence. The Senior Field Application Engineer will engage with customers to provide technical support, lead product demonstrations, and collaborate with internal teams to enhance product performance.
Artificial Intelligence (AI)Information TechnologyInternet of Things
Hiring Manager
Jin-sung Lee
Responsibilities
Technical Support & Consulting: Engage with customers to understand their technical requirements, offering expert guidance and in-depth support for NPU products and associated software
Product Demonstrations & Training: Lead engaging product demonstrations and technical workshops, while also creating comprehensive training materials tailored to customer needs
Issue Resolution & Continuous Improvement: Investigate technical challenges based on customer feedback, diagnose root causes, and propose practical solutions to optimize product performance
Internal Collaboration: Collaborate closely with R&D and product development teams at our headquarters to refine products, develop detailed technical documentation, and suggest enhancements
Technology Research & Strategy: Support the development of differentiated technical strategies by analyzing emerging global trends, competitor activities, and advancing innovation in the AI semiconductor space
Qualification
Required
BS or MS degree in computer science, Electronics Engineering, or a related discipline
Solid experience with deep learning frameworks, including TensorFlow, PyTorch, and ONNX
Ideally, hands-on experience with embedded systems, SoCs, or hardware-related development and support
Strong analytical and problem-solving abilities to address complex technical challenges
Excellent communication skills to collaborate effectively with customers and internal teams
A keen interest in learning new technologies and a proven ability to adapt to rapidly evolving landscapes
Preferred
Experience in AI, machine learning, or deep learning projects with a focus on real-world applications
Expertise in technical support or consulting, particularly for computing devices like NPUs or GPUs
Experience collaborating with global clients, and proficiency in additional languages such as Korean or Chinese
Experience in creating technical documentation, leading seminars, and facilitating workshops
Company
DEEPX
DEEPX is a Korean AI hardware system solution company.
Founded in 2018
51-200 employees
H1B Sponsorship
DEEPX has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
Funding
Current Stage
Growth StageTotal Funding
$104.27MKey Investors
Sky Lake Investment
2024-02-25Series C· $82.64M
2021-05-20Series B· $17.73M
2020-01-01Series A· $3.9M
Recent News
Morningstar.com
2025-12-17
Company data provided by crunchbase