Carriage Hill Insurance & Risk Management ยท 1 day ago
Personal Lines Insurance Account Manager
Lexington, KY
Full-time
Onsite
Mid Level
$30K/yr - $52K/yrCarriage Hill Insurance is one of the fastest-growing independent insurance agencies in the country, and they are seeking a Personal Lines Insurance Account Manager to join their Lexington, KY office. The role involves providing exceptional customer service, processing policy changes, and fostering strong relationships with clients to ensure high retention and loyalty.
Auto InsuranceInsuranceRisk Management
Responsibilities
Greet all customers, entering the office, in a friendly and helpful manner
Answer incoming phone calls
Return all phone messages promptly
Provide exceptional customer service
Process customer policy change requests
Secure all Trailing Documents from customers
Handle incoming claim calls from customers
Complete Evidence of Insurance requests
Be outstanding at relationship building
Foster strong relationships with our customers to maintain a high level of client retention and product loyalty
Responds to all inquiries, cancellation requests, and sales requests within a specified time frame
Qualification
Required
Insurance industry experience
Possess a genuine willingness to learn, be intuitive and resourceful
Possess an upbeat, positive, and enthusiastic attitude
Proficiency to multi-task, follow-thru and follow-up
Excellent Communication/interpersonal skills
Must be highly self-motivated
Professional phone etiquette
Great Customer Service Skills
Works well with other employees and is a team player with a positive attitude
Responds to all inquiries, cancellation requests, and sales requests within a specified time frame
Strong work ethic and leadership skills
Ability to tactfully handle stressful and difficult situations
Benefits
Paid vacation
Paid holidays
Paid sick
Medical, Dental, and Vision insurance available
Excellent work environment
Company
Carriage Hill Insurance & Risk Management
Current President/Owner H. Chris Wampler formed Carriage Hill Insurance in 1984. H. Chris Wampler and M.F. Stafford made the purchase of R.M.
Founded in 1984
11-50 employees
Funding
Current Stage
Early StageTotal Funding
unknown2022-09-21Acquired
Leadership Team
M. Todd Henderson
Chief Executive Officer
Company data provided by crunchbase