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Stefanini North America and APAC · 1 day ago

Deskside Technician I

Melbourne, FL

Full-time

Onsite

Entry Level

1+ years exp

Stefanini North America and APAC is a global provider of IT services, and they are seeking a Deskside Technician I to provide hardware and software support services to onsite clients. The role involves diagnosing system failures, implementing repair solutions, and troubleshooting network devices to ensure connectivity.

Information TechnologyOutsourcing

H1B Sponsor Likely

Responsibilities

Provide hardware/software support services to onsite client including break/fix

Implement virus detection and eradication procedures

Diagnose end-user system failures and implement repair solutions

Diagnose printer and other peripheral devise failures and implement repair solutions

Troubleshoot network devices in order to ensure connectivity from the PC to the Network

Provide hardware/software support services to onsite client including break/fix

Implement virus detection and eradication procedures

Diagnose end-user system failures and implement repair solutions

Diagnose printer and other peripheral devise failures and implement repair solutions

Troubleshoot network devices in order to ensure connectivity from the PC to the Network

Qualification

TroubleshootingMicrosoft Office/Office 365Helpdesk supportVirus detectionPersonal interaction skills

Required

1 year onsite or helpdesk support or equivalent experience

Excellent troubleshooting capability

Ability to maintain composure while handling challenging, dynamic, rapid-response support

Experience with Microsoft Office/ Office 365 suite

Ability to walk, bend, stand for prolonged periods of time, and lift equipment up to 50 pounds

Maintain neat and professional work area and appearance in compliance with site policies

Demonstrate a high level of professionalism and strong personal interaction skills

High School Diploma or equivalent

Maintain valid driver's license

Ability to pass standard panel drug screening and background check

Adhere to assigned shift schedule

Benefits

401(k)

Paid time off

Tuition reimbursement

Medical

Dental and vision insurance

And much more

Company

Stefanini North America and APAC

Glassdoor3.8

Global Tech Consulting Company All in One. Stefanini is a Brazilian multinational company with 37 years of experience and presence in 41 countries.

Founded in 1987

Kölln-reisiek, Schleswig-Holstein, DEU

10001+ employees

http://www.stefanini.com/EN

H1B Sponsorship

Stefanini North America and APAC has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (13)

2024 (11)

2023 (13)

2022 (18)

2021 (14)

2020 (12)