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Mettler-Toledo International, Inc · 2 days ago

Field Service Technician – Industrial Weighing Products

Cincinnati, OH

Full-time

Onsite

Entry Level

1+ years exp

Mettler-Toledo International, Inc is a global leader in precision instruments and services, renowned for innovation and quality. They are seeking a Field Service Technician responsible for performing calibration and preventative maintenance on industrial weighing equipment, while also assisting with installations and promoting services.

Manufacturing

Responsibilities

Performs basic end user training

Performs calibrations and preventative maintenance duties according to METTLER TOLEDO procedures and customer requirements

Assists and cooperates with Scheduling Analyst and Service Support Team as necessary

Ensures company vehicle is serviced and maintained according to fleet requirements and policies

Is proactive in promoting and selling service and products. Submitting sales leads at a level commensurate with experience is required

Accurately completes and submits all required paperwork on a daily basis as required via company issued Laptop PC in a professional manner

Maintains a close professional relationship with external/internal customers, sales, technicians and other leaders

Completes Kronos time keeping on a daily basis and insure punches are entered for each activity as they occur

Works to ensure an atmosphere of collaboration and teamwork with field and service support colleagues

Must comply with the Company Fleet policy

Accurately submits Weights & Measures paperwork to state/county in a timely manner

All other duties as assigned

Qualification

Electromechanical repairCalibrationTechnical troubleshootingCustomer service experienceMicrosoft OfficeField service experienceWeightsMeasures licenseBasic PC networkingProprietary software learning

Required

A valid driver's license

Minimum of a High School Diploma or GED or 5 years relevant experience and an aptitude in the areas of Engineering, Electronics, Instrumentation, Technology or Computer Science or equivalent education and experience in a technical support role, technical troubleshooting or technical installation of electronics or electromechanical technology

Basic understanding of electrical and mechanical repair philosophies including: basic understanding of PC networking & software configuration

1 - 3 years electro /mechanical repair or weighing industry experience

The ability to obtain and maintain a CDL and Weights and Measures license in the service area for continued employment. Failure to obtain or the loss of either license could result in termination of employment

Demonstrated skill in the use of Microsoft Office products including Word, Excel and Outlook

The capability of learning proprietary software and be able to review and update information using METTLER TOLEDO programs

The ability to travel overnight, which may be up to 10% on avg.; but could be as high as 25% depending on business needs; expectations are to travel primarily via the Company assigned vehicle, but may be required to travel by plane

Residence within the service territory

The ability to work overtime in the range of 10 - 15% on average, but may be as high as 25% in a given time period

Willingness to be exposed to hazards in the work site including, but not limited to, chemicals and solvents, vehicle traffic and machinery & moving parts; Exposure to dust, dirt, cold work environments, and fumes varies from work site to work site

Willingness to wear special protective equipment and clothing when required

This position is considered safety sensitive and is subject to drug testing permitted by law. This position will be subject to DOT drug and alcohol testing as well as a DOT physical exam

The physical requirements for the Field Service position include the ability to frequently lift up to 50 pounds and the occasional handling of heavy loads by carrying, pushing, or pulling. The role also necessitates frequent movements such as crouching, stooping, kneeling, and repeated bending to ensure job duties are completed safely and efficiently

Preferred

Associate's degree (AA) with a technical major or equivalent from a two-year College is preferred

Customer facing or field service experience preferred

Commercial experience desired

Benefits

A company car with paid insurance for your work use

All tools and equipment needed to perform the job and a clothing allowance

Medical, dental and vision care coverage and a 401(k) savings plan with company matching - all starting on date of hire

Tuition reimbursement, perks and discounts

Parental and caregiver leave programs

All the usual benefits such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits

Company

Mettler-Toledo International, Inc

At METTLER TOLEDO, our mission is to empower industries worldwide with precision instruments and services that drive progress toward a better and more #sustainable future.

Founded in 1963

Oakland, California, USA

10001+ employees