Customer Service Attendant Supervisor jobs in United States
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AVI Foodsystems · 1 day ago

Customer Service Attendant Supervisor

AVI Foodsystems is a respected food service company providing high-quality services. They are seeking a Customer Service Attendant Supervisor to lead team training, manage staffing, and ensure operational efficiency at various accounts.

Food and BeverageHospitalityTravel

Responsibilities

Assists in the training and development of team members
Interviews applicants for Customer Service Attendant positions to maintain necessary staffing levels
Reviews inventory and waste levels of accounts and makes recommendations
Prepares Inventory Report Card evaluations, reviews these with team members, and takes necessary disciplinary action on a monthly basis
Completes monthly inventory action plans for team members
Generates reports for management to ensure profitability at accounts
Verifies and signs off on timecards
Visits accounts and meets with account representatives
Leads and assists on projects assigned by the Operations Manager or Branch Manager
Lifts, carries or otherwise moves objects weighing up to 40 pounds while training and assisting at accounts
Walks, bends, crouches, and climbs stairs
Operates and maintains company-owned vehicle in a safe manner; to be used for the purpose of traveling to branches and accounts
Performs other duties as specified by management
Inspects accounts weekly to ensure machines are clean, filling, and operating correctly
Recruits trains, and retains team members
Develops succession plans
Operates accounts within labor guidelines
Maintains team member inventory percentages, direct labor costs, waste percentages, inventory levels, and consumption
Attends weekly staff meetings
Addresses customer inquiries/complaints within 24 hours
Following all safety requirements at accounts, which may include personal protection equipment such as hard hats, safety glasses, ear protection, etc

Qualification

TrainingDevelopmentTeam leadershipInventory managementCustomer serviceSafety compliance

Required

Assists in the training and development of team members
Interviews applicants for Customer Service Attendant positions to maintain necessary staffing levels
Reviews inventory and waste levels of accounts and makes recommendations
Prepares Inventory Report Card evaluations, reviews these with team members, and takes necessary disciplinary action on a monthly basis
Completes monthly inventory action plans for team members
Generates reports for management to ensure profitability at accounts
Verifies and signs off on timecards
Visits accounts and meets with account representatives
Leads and assists on projects assigned by the Operations Manager or Branch Manager
Lifts, carries or otherwise moves objects weighing up to 40 pounds while training and assisting at accounts
Walks, bends, crouches, and climbs stairs
Operates and maintains company-owned vehicle in a safe manner; to be used for the purpose of traveling to branches and accounts
Performs other duties as specified by management
Inspects accounts weekly to ensure machines are clean, filling, and operating correctly
Recruits trains, and retains team members
Develops succession plans
Operates accounts within labor guidelines
Maintains team member inventory percentages, direct labor costs, waste percentages, inventory levels, and consumption
Attends weekly staff meetings
Addresses customer inquiries/complaints within 24 hours
Following all safety requirements at accounts, which may include personal protection equipment such as hard hats, safety glasses, ear protection, etc

Benefits

A family culture and atmosphere
Competitive compensation
Health, dental, vision, and life insurance for full-time team members
401(k) with generous company match
Paid vacations and holidays
Immense training and growth opportunities

Company

AVI Foodsystems

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AVI Foodsystems is a family-owned and operated food and hospitality.

Funding

Current Stage
Late Stage

Leadership Team

J
Jeremy VanNess
Vice President for Finance and Chief Financial Officer
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S
Scott Grzelewski
Chief Operating Officer
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Company data provided by crunchbase