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University of Washington · 4 days ago

PROGRAM COORDINATOR, Stores Warehouse Operations

Seattle, WA

Full-time

Onsite

Entry Level

$46K/yr - $62K/yr

2+ years exp

The University of Washington is seeking a Program Coordinator for Stores Warehouse Operations to coordinate materials management support services. The role involves managing inventory, processing orders, and ensuring compliance with university policies while providing excellent customer service to clients and vendors.

EducationHigher EducationUniversities

Responsibilities

Serve as the primary contact for the UW Facilities Stores operations at stores locations throughout the university

Process counter releases and issue stock materials to UW Facilities staff

Provide information on products and product availability

Interact with clients regarding new products, product changes, usage changes, and product evaluations

Advise clients, vendors, and UW Facilities staff on University of Washington and Facilities policies, regulations, and procedures relating to the purchasing of goods and services as a part of Facilities Stores program support

Perform data entry duties such as data retrieval and data modification and entering numeric or alphabetical data

Keep pace with daily work load demands

Provide reports and correspondence utilizing word processing, spreadsheets, and/or database software

Source, place, approve, and monitor stock orders

Work closely with vendors that provide goods and services to operational areas within UW Facilities

When necessary, order inventory from alternate sources to satisfy client requirements

Accurately prepare and process inventory control and material transactions using UW Facilities operating systems which include AiM, and Workday

Inspect incoming items and check for condition, quantity, and type against shipping documents

Utilize inventory control and replenishment systems

Perform duties related to purchasing, inventory management, and materials management

This includes replenishing stocked items, setting inventory levels, adding new items to inventory, monitoring inventory levels for changes in demand, maintaining Safety Data Sheets (SDS), and other regulatory reports as required

Perform daily inventory audits and conduct physical inventories as scheduled and/or directed

Determine appropriate storage locations and placement of materials in warehouse

Maintain warehouse arrangement to maximize space utilization and accommodate all current and incoming materials

Utilize LEAN 5S principles in order to create efficient work areas

Assure that materials are appropriately stored, kept in good condition, and handled by following acceptable safety practices

Maintain electronic and paper filing systems

Maintain an up-to-date working knowledge of warehouse operations which includes receiving, material storage, order processing, order picking and packing, refrigerant issuance, counter service, and logistics support

Respond to client questions and concerns in a timely manner

Assist clients in identifying appropriate materials to support their operational needs

Coordinate the return of materials (defective, order errors, and product recalls) to vendors

Research original data and document sources with ordering departments, vendors, and internal operational groups

Update material orders and purchase order information

Assist with refrigerant operations which include purchasing, receiving, issuing, handling, transporting, regulatory recordkeeping, and end-of-life recycling

Administer and ensure compliance with federal, state, and University policies in conjunction with the required documentation associated with refrigerant issuance

Safely operate material handling equipment, including forklifts, used within the warehouse and when loading and unloading materials

Participate in organizational, division, unit, and work group programs: Balance Scorecard, LEAN Process Improvement, and other business efforts in order to improve workplace practices and processes to add value to the services provided

Provide coverage for other department staff and programs

Assume higher level duties as assigned

Perform additional related duties as required

Assist with special projects as assigned

Program Coordinators may be assigned to various locations based on staffing levels and operational needs

Assignments to alternate locations may vary in duration and frequency and are designed to maintain expected levels of service to customers located throughout the campus

Perform other duties as assigned

Qualification

Inventory managementMaterials managementWarehouse operationsData entryMicrosoft Office SuiteCustomer serviceProcess ImprovementBuilding materialsCommunicationProblem solvingTime management

Required

High school graduation or equivalent AND two years' experience in inventory management/materials management/warehouse operations/retail customer service OR equivalent education and experience

Excellent oral and written communication skills

Excellent problem solving and time management skills

Excellent customer service skills

Experience performing data entry duties

Experience with Microsoft Office Suite and internet navigation

Experience with multi-line phone, preferably in a high volume environment

Ability to move / lift up to 50 pounds unassisted and ability to move / lift 50-100 pounds with assistance

Substantial footwear is required and must be worn with operating material handling equipment and/or moving materials and must be provided by the employee

Work requires walking, lifting, bending, and standing for long periods of time

Ability to work in a smoke free environment

Regular and predictable attendance is required