Premier Packaging Corporation ยท 1 day ago
IT Systems Administrator
West Henrietta, NY
Full-time
Onsite
Mid Level
3+ years expPremier Packaging Corporation is seeking a hands-on and resourceful IT Systems Administrator to manage and support the daily IT operations of their dynamic team. The role involves ensuring the smooth operation of a Microsoft-based environment, delivering helpdesk and technical support, maintaining security protocols, and supporting key business applications.
Manufacturing
Responsibilities
Provide first- and second-level support for desktop, laptop, printer, and mobile device issues across the organization. Respond to user tickets in a timely and professional manner
Manage and maintain Microsoft-based systems, including Windows Servers, Active Directory, Exchange/Outlook, and Office 365. Perform routine maintenance, updates, and monitoring of IT infrastructure
Support network operations, including basic troubleshooting of LAN/WAN, firewalls, and VPN connections. Ensure systems are secure and up to date with patches and antivirus protection
Provide user and technical support for internal NetSuite applications and Microsoft systems, including maintaining system updates. Work with third party vendors or developers as needed for escalated issues
Manage user accounts, permissions, and group policies through Active Directory and related tools. Support onboarding and off-boarding of employees
Maintain IT documentation, procedures, and inventory. Support compliance with security standards and company IT policies
Qualification
Required
Associate or bachelor's degree in information technology, Computer Science, or a related field, or equivalent experience
3+ years of experience in IT support or systems administration
Strong experience in Microsoft environments, including Windows OS, Active Directory, Office 365, and Teams
Working knowledge of IT security best practices, backup procedures, and remote access technologies
Excellent troubleshooting skills with a customer-focused mindset
Preferred
Experience supporting diverse user groups in a small business setting is a plus
Company
Premier Packaging Corporation
Premier Packaging Corporation deals in package design and supply processes services.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase