Sigma Information Group, Inc. ยท 4 months ago
System Administrator - Late Shift
Austin, Texas, United States
Full-time
Hybrid
Entry, Mid Level
2+ years expSigma Information Group, Inc. is seeking a Systems Administrator to support clients after business hours. This role involves monitoring system alerts, troubleshooting technical issues, and performing server maintenance while working primarily remotely in Austin.
ConsultingInformation Technology
Responsibilities
Monitor and respond to system alerts, tickets, and client calls
Troubleshoot and resolve Tier 2 technical issues, escalating when needed
Perform server patching, updates, backups, and AD audits
Support Microsoft 365, Azure/Entra, Exchange, Intune, SharePoint/Teams, and related technologies
Assist with networking tasks (VPNs, firewalls, VLANs, DNS, SSL certs)
Contribute to company initiatives and side projects during shifts
Qualification
Required
Bachelor's degree or 2-3 years of IT experience
Minimum 1 year as a network/system administrator, IT manager, or IT consultant
Prior experience handling multiple customers at an IT consultancy or MSP a big plus
Knowledge of common business operating systems and applications, including Windows, Windows Server, and Office
Solid understanding of network technology and related concepts, such as LAN/WAN, TCP/IP, DNS, DHCP, VPN, SMTP, etc
Strong interpersonal communication skills, both written and verbal
Ability to interface professionally with customer executives and employees
Ability to see problems through to resolution and communicate progress and results to customers
Solid experience with Microsoft 365, Azure/Entra, Active Directory, Intune, Exchange, and server management
Working knowledge of networking, security, and virtualization (Hyper-V/VMware)
Strong troubleshooting, documentation, and customer communication skills
Ability to work independently in an evening schedule
Preferred
Microsoft Exchange
VMware
Hyper-V
Remote Desktop Services
Windows Server
SQL Server
Firewalls (Fortinet, Palo Alto, etc)
Active Directory
Group Policy
Client Operating Systems
Networking
Microsoft Azure
Office 365
Amazon Web Services (AWS)
Benefits
Medical, dental, and vision insurance
Life insurance
Long-term disability
Paid vacation
Paid holidays
SIMPLE IRA for eligible employees
Stocked snack bar
Company-sponsored outings
Fitness center onsite
Company
Sigma Information Group, Inc.
Sigma Information Group is a full service information technology consulting firm and IT service provider headquartered in Austin, Texas.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Paul Norwood
President
Company data provided by crunchbase