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Internet Society · 3 months ago

Senior Manager, Vendor Oversight

United States

Full-time

Remote

Senior Level

7+ years exp

The Internet Society (ISOC) supports the development of the Internet as a global technical infrastructure. The Senior Manager of Vendor Oversight leads vendor governance and oversight, ensuring compliance and performance across various teams and managing the vendor lifecycle.

AssociationInternetNon ProfitWeb Hosting

Responsibilities

Provide assistance to sourcing processes: Guide and assist staff throughout the organization on sourcing best practices, including RFP and vendor evaluations

Analyze contract and request data to identify trends, drive sourcing strategy, and identify cost-savings

Optimize workflows: Recommend policy and threshold changes to streamline processes and reduce burden

Identify process gaps and propose procurement and vendor management solutions in order to improve spend, performance, and risk management

Review vendor Key Performance Indicators (KPIs) and Service Level Agreements (SLAs), monitor vendor performance against them, and conduct regular performance reviews to ensure contract compliance and identify issues

Conduct market scans for innovative vendor solutions and identify opportunities to enhance vendor value

Implementation: review, implement, and maintain ISOC’s procurement and vendor management policies

Serve as subject matter expert for vendor management policy

Implement streamlined sourcing models and vendor thresholds

Guide teams through sourcing strategy for tactical vs. strategic vendor needs

Provide internal training, create resources, and guide teams on vendor management best practices

Act as the primary escalation point for vendor disputes, non-performance, or compliance issues

Deliver executive-level reporting on vendor activity, spend, and performance

Qualification

Vendor managementProcurementThird-party risk managementContract lifecycle oversightPolicy governanceAnalytical skillsCross-functional alignmentOperational systems skillsTrainingDevelopmentCommunication