Senior NOC Operator jobs in United States
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AMC Networks · 1 week ago

Senior NOC Operator

AMC Networks is home to many of the greatest stories and characters in TV and film, creating celebrated series and films across distinct brands. They are currently seeking a Senior NOC Operator to join their Media Operations & Engineering team, responsible for monitoring broadcast signals, troubleshooting issues, and ensuring quality transmission.

Film DistributionTV ProductionVideo Streaming
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H1B Sponsor Likelynote

Responsibilities

Monitor all channels distributed from AMCN B&T to ensure:
Signal quality going out of house and clean signal coming back in house
Tones to trigger local commercial insertion are going out as expected
Nielsen SID is distributed for proper crediting of viewership
Log into all signal encoders (over seventy-five encoders) and check for alarm status, bandwidth analysis, device temperature and device filter status. Troubleshoot issues, as necessary
Perform system checks that include:
Routing both mirror and disaster recovery systems to workstations to confirm system functionality
Checking satellite receivers in the NOC and SAT Hubs to confirm good margin levels for signal quality
Confirming Mediaproxy system is recording all channels to ensure our ability to provide evidence of clean and accurate transmission when needed
Verifying encrypted messages are going out as intended
Reviewing Crystal Monitoring & Control to confirm proper transmission path on air
Schedule downlink requests as needed from home office
Man affiliate hotline to receive any affiliate engineering calls and troubleshoot issues as needed
Program and operate live blackouts and service replacements
Walk the Encoding Hub each shift to check alarm status on encoders
Take leadership role among operators
Assist management team with training, metrics, and SLAs associated with NOC
Work on projects and initiatives as needed

Qualification

Signal flow knowledgeEncoding platforms knowledgeEquipment understandingTraining abilityCustomer service skillsTroubleshooting skillsCommunication skillsDetail orientedOrganizational skillsWork under pressureTeam collaborationFlexible schedule

Required

High School Diploma
5-7 years of relevant work experience
Strong knowledge of signal flow within a broadcast facility required
Strong knowledge of encoding platforms, such as Synamedia and CommScope systems, required
Understanding of equipment such as routers, analyzers, receivers, and encoders required
Ability to train operators to enhance their performance, development, and productivity
Strong customer service, communication, and troubleshooting skills required
Detail orientated, organized and capable of handling multiple concurrent issues under high-pressure situations with accuracy required
Ability to work closely with peers and operations and engineering teams
Ability to function in a 24/7 operational environment and work flexible schedule which could include nights, weekends, and holidays

Benefits

Medical
Dental
Vision
Prescription Drug Coverage
401k Plan
Wellness Program
Life Insurance
Tuition Reimbursement
Paid Time Off
Paid Parental Leave
Adoption Services

Company

AMC Networks

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AMC Networks produces quality programming and movie content for more than 30 years.

H1B Sponsorship

AMC Networks has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (1)

Funding

Current Stage
Public Company
Total Funding
$1.4B
2025-06-18Post Ipo Debt· $400M
2024-06-17Post Ipo Debt· $125M
2024-03-25Post Ipo Debt· $875M

Leadership Team

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Kristin Dolan
Chief Executive Officer
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Patrick O'Connell
Chief Financial Officer
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Company data provided by crunchbase