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Red Door Escape Room · 1 day ago

Game Master - Front Desk

Temecula, CA

Full-time

Onsite

New Grad, Entry Level

Red Door Escape Room is seeking enthusiastic individuals to join their team as Game Masters. This role focuses on providing an exceptional guest experience by guiding players through immersive escape room adventures and fostering a fun, engaging atmosphere.

RentalRental PropertySocial

Responsibilities

Hyping up our players for their adventure

Communicating rules, guidelines, and storylines in an exciting way

Being alert, sharp, and focused on your team’s progress through monitors in our control room

Surveying / adapting to different situations and personality types in order to provide the service needed in the form of giving 'hints' or 'clues' to guide players along the way

Becoming knowledgeable in all aspects of the position, immersing yourself and guests into our world through our connected storylines and characters in our episodes

Finding special moments to create during every experience (Like having guests dance, or sing 'Happy Birthday' for free hints!)

Ending all experiences with a high note whether the team has success or not. (Like celebrating victories with cheering and dance parties or giving words of encouragement for the 'you were so close!' teams)

Working together and living by our company values (they’re good ones, trust us!)

Use downtime by completing maintenance projects or tasks to improve the life of our episodes (Like touch up painting, prop repair, etc)

Qualification

Customer serviceInterpersonal communicationTeam player mentalityFast-paced environmentBasic computer knowledgeEnthusiastic attitudePersonalityPunctualResponsible