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Horton, Inc. · 1 day ago

Off- Hwy Application Engineer

Roseville, MN

Full-time

Onsite

New Grad, Entry Level

$80K/yr - $85K/yr

Horton, Inc. is a global leader in thermal control for power systems, offering innovative and reliable engine cooling solutions. The Off-Highway Application Engineer will be responsible for product development, field technical assistance, and sales and manufacturing support, working closely with customers to customize products to meet their technical needs.

Transportation

Comp. & Benefits

No H1B

Responsibilities

Designs new products

Works closely with customers to develop an understanding of the customer's needs

Helps customer to choose the best product for their application. Modifies existing products and creates custom solutions to best-fit customer application

Completes initial design work necessary to provide engineering prints and models to the customer

Coordinates and builds initial prototype designs

Coordinates and performs necessary testing and analysis to ensure Horton and customer DVP and performance requirements are satisfied

Works with the quality department to ensure all PPAP requirements are met and provided to customers

Manages the release of products into production through Horton’s product realization process

Supports products after release, providing troubleshooting and diagnosis of issues, both remotely and in-person

Tracks the progress of projects and manages project schedule

Provides technical expertise and voice-of-customer in support of improvements to existing product designs

Develops tools to improve processes and products in order to increase throughput

Attends sales and marketing planning meetings to discuss design needs and brainstorm for ideas regarding ways to meet specific customer or general market requirements

Travels to customer locations with sales staff to observe applications and collect information necessary for addressing specific customer needs

Attends trade shows and answers technical questions while staffing the trade show booth

Participates in the process of screening suppliers and their products for use by Horton

Provide on-site assistance to customers, including dealers, OEM's, distributors or fleet customers experiencing problems with application of company products

Provide field service to diagnose or repair equipment to meet the standards of operation required by clients

Meets with various levels of customer staff, including decision makers and product users, to resolve problems with product applications

Provides diagnosis of field failures and reports the information

Helps maintain field service-related working files to track product trends on problems and issues and reports to the Engineering Manager when a product shows signs of potential trouble

Troubleshoots problems and attempts to identify causes for warranty problems in order to prevent repeat occurrences

Works with Engineering Manager, Sales account personnel and Warranty Manager to resolve matters regarding the warranty of sold goods

Works with Engineering personnel to set up field tests in order to work out specific existing or potential future problems

Collection of performance information in the field and the writing of detailed reports that provide design development information to the engineering staff

Provide technical training in support of Horton employees