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GBS Group · 1 day ago

Business Start-Up Analyst

United States

Full-time, Contract

Remote

Mid Level

$1,600/mo - $1,800/mo

GBS Group is dedicated to helping entrepreneurs and executives create opportunities by building better businesses. The Business Start-Up Analyst will support clients in launching and growing their businesses in the USA, focusing on operational execution, compliance processes, and client satisfaction.

AccountingFinanceFinancial ServicesManagement ConsultingMarket Research

Responsibilities

Company incorporation & Compliance: Incorporate companies, and help clients to maintain compliance with federal, state and local regulations

Operational Efficiency: Monitor and analyze operational processes to identify areas for improvement and implement solutions to streamline procedures

Sales and Customer Retention: Proactively engage with current clients to ensure satisfaction, identify potential upsell opportunities, and retain long-term business relationships

Problem-Solving: Anticipate and resolve day-to-day operational challenges that may arise in service delivery, ensuring a seamless client experience

Client Communication: Act as the main point of contact for clients throughout the service delivery process, ensuring clear and proactive communication until the service is successfully completed

Cross-Department Coordination: Work closely with internal teams like Billing, Accounting, and Taxes to ensure smooth service delivery and resolve any issues

Service Completion Tracking: Follow up with clients to confirm services were delivered as expected and within the established timeframe, ensuring client satisfaction

Adaptability: Quickly adjust to shifting priorities, new processes, or unexpected challenges without compromising the quality of service

Attention to Detail: Ensure accuracy in all service documentation, communication, and internal processes to avoid errors or delays in service completion

Administrative support: Assist with administrative functions related to start-ups and support other departments as required

Qualification

Analytical skillsEnglish proficiencySpanish proficiencyGoogle AppsMicrosoft OfficeCustomer serviceInterpersonal skillsProblem-solvingAttention to detailAdaptability