Alldus · 5 days ago
ServiceNow SAM Architect
Alldus is a leading ServiceNow Partner that specializes in IT Asset Management. They are seeking a ServiceNow SAM Architect to design and implement end-to-end software asset management solutions on the ServiceNow platform, ensuring compliance and optimization of asset management processes.
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Responsibilities
Solution Architecture: Design and architect end-to-end SAM solutions on the ServiceNow platform, considering business requirements, industry best practices, and future scalability. Ensure alignment with SAM frameworks, regulatory compliance, and security standards
Collaborate with stakeholders to develop comprehensive SAM strategies, including asset lifecycle management, software license optimization, vendor management, and contract management. Analyse existing processes and identify areas for improvement and automation
Implementation and Configuration: Lead the implementation of SAM solutions, including configuring the ServiceNow platform, customizing workflows, designing data models, and integrating with external systems. Define and execute data migration strategies
Streamline and enhance SAM processes, workflows, and procedures to maximize efficiency and accuracy. Identify opportunities for automation, orchestration, and integration to improve the overall asset management lifecycle
Engage with business stakeholders, IT teams, and subject matter experts to gather requirements, provide guidance, and ensure successful adoption of SAM solutions. Conduct workshops, training sessions, and presentations to communicate the value of SAM initiatives
Develop governance frameworks, policies, and procedures to ensure regulatory compliance, data integrity, and risk management in software asset management. Stay updated with industry trends, emerging technologies, and best practices to recommend innovative solutions
Monitor and analyse the performance of SAM solutions, identify areas for optimization, and implement enhancements to drive continuous improvement. Regularly review metrics and key performance indicators to measure the effectiveness of SAM programs
Qualification
Required
Bachelor's degree in Computer Science, Information Systems, or a related field
Advanced certifications in ServiceNow SAM (CIS)
Extensive experience in architecting, designing, and implementing SAM solutions on the ServiceNow platform
Strong understanding of Software asset management principles, methodologies, and industry frameworks (e.g., ISO 19770, ITIL SAM)
Preferred
10+ years of IT Asset Management experience
Experience with Software Asset Management
ITIL Foundations Certification
CIS-SAM