Consolidated Chassis Management, LLC ("CCM") · 1 week ago
Manager, HR Shared Services
Rockaway, NJ
Full-time
Onsite
Senior Level
7+ years expConsolidated Chassis Management, LLC is seeking an experienced and versatile Manager, HR Shared Services to support the full spectrum of Human Resources operations. This role manages day‑to‑day HR activities and ensures consistent, accurate, and compliant service delivery, with key responsibilities including recruitment, onboarding, performance management coordination, and employee relations.
Transportation/Trucking/Railroad
Responsibilities
Manage daily HR service delivery, including self‑service tools, ticket handling, and knowledge resources
Oversee onboarding, offboarding, employee data management, HRIS updates, and routine compliance tasks
Ensure timely, accurate, and consistent execution of HR operational processes
Maintain documentation, controls, and records to support audits and compliance requirements
Identify opportunities to streamline workflows and improve process efficiency
Support HRIS enhancements, testing, and updates in partnership with the Director and HR systems teams
Monitor service levels, resolve escalations, and maintain a positive employee support experience
Assist with change initiatives by preparing communications, updating processes, and ensuring operational readiness
Prepare HR dashboards and reports related to headcount, turnover, onboarding, and other KPIs
Translate HR data into insights that support operational improvements
Conduct root‑cause analysis to address process gaps and recommend solutions
Collaborate with IT, Finance, Legal, and vendors to support HR operations and maintain compliance
Support risk assessments and readiness reviews for system or policy changes
Contribute to HR projects such as system updates, process improvements, and shared‑services enhancements
Apply basic Lean, Agile, or process‑improvement methods to strengthen HR workflows
Maintain KPIs, SLAs, and feedback loops to support continuous improvement efforts
Qualification
Required
Bachelor's degree in HR, Business Administration, or related field; master's preferred
7+ years of HR experience with a strong focus on HR operations, systems, and compliance, ideally in fast-paced or high-growth environments
Comprehensive understanding of local and federal employment law and HR compliance practices
Proficiency with AI‑enabled HR tools and automation platforms
Advanced skills in Microsoft Office Suite (Outlook, Teams, Excel, Word, PowerPoint)
Strong organizational skills, attention to detail, and ability to manage multiple tasks
Excellent communication and stakeholder‑support skills
High level of confidentiality, service orientation, and problem‑solving ability
Preferred
Master's degree in HR, Business Administration, or related field
Professional HR certifications (SHRM‑SCP, SPHR, PHR or equivalent) highly preferred
Experience with HRIS System; BambooHR, Lattice, and UKG, preferred
Experience building HR dashboards and interpreting HR metrics
Benefits
Health Care, Dental, and Vision Insurance
Life, Short Term & Long-Term Disability Insurance
401(k) with Company Contribution
Paid holidays and vacation
Professional development and growth opportunities
Collaborative and innovative work environment
Company
Consolidated Chassis Management, LLC ("CCM")
At Consolidated Chassis Management, LLC, our mission is to deliver unparalleled intermodal equipment and fleet management solutions.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Thomas Martucci
Vice President and Chief Technology Officer
Tim Sibley
CFO/VP of Finance
Company data provided by crunchbase