JLL · 1 day ago
Meeting Services Supervisor
Cincinnati, OH
Full-time
Onsite
Mid Level
3+ years expJLL is a leading global provider of real estate and investment management services, and they are seeking a Meeting Services Supervisor to lead a team responsible for delivering exceptional meeting and event support services. The role involves managing technical support for audiovisual systems and ensuring operational excellence in meeting services across facilities.
CommercialReal Estate
No H1B
Responsibilities
Supervise and coordinate the Meeting Services team, including scheduling, PTO management, work assignments, and ensuring proper coverage across all shifts and locations
Conduct daily room and equipment inspections, completing meeting room setups 30 minutes prior to event start times and documenting results through QR code surveys
Provide hands-on technical support for audiovisual systems including projectors, video conference equipment, flat screens, microphones, amplifiers, and AV control systems
Manage inventory tracking for AV assets, meeting room supplies, and spare equipment while maintaining organized storage areas and conducting preventive maintenance
Respond to guest requests for AV assistance, troubleshoot equipment issues, and coordinate with vendors for advanced technical support when needed
Support special events by setting up tables, chairs, linens, and AV equipment according to specific requirements and managing shared equipment pools
Prepare weekly and monthly metrics reports on meeting services activities, room utilization, and operational performance for facility management teams
Qualification
Required
High school diploma or state equivalent with minimum 3 years of experience in audiovisual support and meeting room setup
Demonstrated team leadership and coaching experience with ability to manage schedules, performance, and day-to-day supervision responsibilities
Technical proficiency with AV equipment including projectors, video conference systems, microphones, amplifiers, and control systems for troubleshooting and repair
Advanced Excel skills with ability to create customized administrative reports and maintain accurate inventory tracking databases
Physical capability to lift 50 pounds, set up folding tables and chairs, and frequently walk throughout buildings including stairs
Strong written and verbal communication skills with proficiency in Microsoft Office applications
Proven customer service excellence with ability to maintain professionalism under stressful situations and time constraints
Preferred
AV industry certifications or formal audiovisual training programs
Experience with facility management work order systems and QR code survey documentation processes
Background in conference center operations or concierge-level meeting support services
Familiarity with video conference vendor coordination and VIP meeting support protocols
Previous experience in fast-paced corporate environments with competing priorities and multitasking requirements
Knowledge of preventive maintenance procedures for audiovisual and meeting room equipment
Experience with room scheduling software and reservation management systems
Benefits
401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay
Company
JLL
We’re a leading professional services firm that specializes in real estate and investment management.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$1.59B2025-11-03Post Ipo Debt· $565.35M
2023-11-08Post Ipo Debt· $400M
2019-05-29Post Ipo Debt· $46.5M
Leadership Team
Christian Ulbrich
President, CEO & Director
Jones Lang LaSalle
Global CEO, Capital Markets and Member
Recent News
Morningstar.com
2025-12-29
2025-12-17
Company data provided by crunchbase