CVS Health · 4 months ago
Hybrid Field Sales Representative
CVS Health is a leading health solutions company dedicated to transforming healthcare for consumers. The Hybrid Field Sales Representative is responsible for managing sales growth by building a book of business through field sales and telesales, while also serving as the primary contact for member inquiries related to Medicare products.
Health CareMedicalPharmaceuticalRetailSales
Responsibilities
Acquisition and conversion of new and existing members via field programs including, face to face appointments, retail, provider, center of influence development and referrals programs
Acquisition and conversion of new and existing members via inbound and outbound calls by assessing customer needs for products and services using insightful, probing questions, and demonstrating superior listening skills
Document in the hybrid field sales integrated tech stack the call interactions, COIs, and lead management protocols with new and existing members
Develop, continuously train, and learn new sales skills to support best in class customer acquisition metrics, sales goals, and other KPIs meant to drive complaint and quality sales
Accountable for telesales/field sales achievement of quality, sales effectiveness, retention, secret shopper initiatives, and state, federal, and CMS requirements for Medicare sales agents and programs
Qualification
Required
0-3 Years Experience Required
4-year college degree or 1 to 2 years' experience of selling multiple Medicare products (i.e., Medicare Advantage, Medicare Supplement)
Life & Health insurance license is not required to be employed. It is required to obtain the license within 60 days from the employment start date
Active use of computer for carrying out daily job activities
Ability to multi-task while talking on the phone
Excellent communication and listening skills
Self-starter with positive attitude and ability to control emotions when dealing with unhappy customers (i.e. 'Customer is always right' attitude)
Adaptable to high pressure, achievement-oriented environment
Drive to build, manage, and grow a book of business and become successful entrepreneur
High level of computer proficiency including, but not limited to, Microsoft Office package
Ability to quickly perform basic mathematical operations w/out use of calculator
Adept at presentation skills
Adept at learning Medicare products, sales process, and systems
Adept at collaboration and teamwork
Adept at selling skills
Mastery of technology
Mastery of problem solving and decision making skills
Mastery of growth mindset (agility and developing yourself and others) skills
Preferred
Adept at assessing needs of consumers and prospects and utilizing math and cost benefit analysis
Mastery of sales achievement
Master of out of the box solutioning and creative thinking
Benefits
Affordable medical plan options
401(k) plan (including matching company contributions)
Employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
Company
CVS Health
CVS Health is a health solutions company that provides an integrated healthcare services to its members.
Funding
Current Stage
Public CompanyTotal Funding
$4BKey Investors
Michigan Economic Development CorporationStarboard Value
2025-08-15Post Ipo Debt· $4B
2025-07-17Grant· $1.5M
2019-11-25Post Ipo Equity
Leadership Team
Recent News
Maryland Daily Record
2026-01-19
bloomberglaw.com
2026-01-16
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