Capital One · 1 day ago
Principal Associate, Cyber UX Designer and Product Owner
Plano, TX
Full-time
Onsite
Senior Level, Lead/Staff
$147K/yr - $168K/yr
3+ years expCapital One is seeking a UX Designer in the product organization to help design new game-changing cybersecurity solutions based on threat, data, and design thinking to enable CSOC operations. As a UX Designer supporting the Detection and Mitigation Product Cyber Service Area, you will be accountable for contributing to and delivering upon the strategic agenda for our core cyber products to drive meaningful progress for our customers and our business.
BankingCredit CardsFinanceFinancial Services
No H1B
Responsibilities
Clearly articulate and advocate target persona, customer benefit, and value of features across teams
Leverage technical knowledge and skills on how systems work and how code is built to develop new UX designs effectively support engineering teams in delivering value
Utilize strong customer research and insights following best practices design patterns to represent the voice of the customer to the engineering team(s)
Incorporate design thinking and analytics to inform product design
Plan and conduct user interviews to understand pain points, needs, and behaviors
Create design prototypes, site maps, and flow charts to aid in the development of new products
Contribute to the development of a healthy product backlog, collaborating with the Product Manager, Engineering, and Solution Architects to break down business epics, document user stories (to also include things like addressing technical debt, SRE, etc.), design details and comprehensive acceptance criteria
Lead internal backlog refinement sessions to refine cyber and customer intent, prepare business epics and stories for technical breakdown and planning, and ensure requirements are well understood by the engineering teams
Prioritize the Product Backlog to maximize business and customer outcomes by balancing technical and non-technical aspects while also incorporating cyber and operational risk reduction outcomes and activities
Act as a technical advisor to the product manager, engineering, and other stakeholders
Collaborate across multiple cross-functional teams and the Product Owner community and play a key role in key Agile and SAFe ceremonies
Support teams through escalation and resolution of impediments
Drive performance and innovation with data-driven insights
Proactively identify opportunities when key metrics on security, resilience and performance for your product(s) are not performing
Maintain technical and risk credibility with your own team(s) and with partners across our technology organization
Qualification
Required
High School Diploma, GED or equivalent certification
At least 3 years of experience in UX and UI design building new applications
At least 3 years of experience conducting user interviews
At least 2 years of experience working in cybersecurity or information technology
At least 1 year of experience in digital product management
Preferred
Bachelor's Degree in Cybersecurity, Systems Engineering, or Computer Science
2+ years of experience translating business strategy and analysis into products
2+ years of experience in technical writing
2+ years of hands-on JIRA experience
2+ years of UX and UI design experience with FIGMA
1+ years of experience in scaled agile product management
Experience in a regulated financial services organization or tech company
Professional certifications (SAFe PM/PO, Security+, CCSP, CISA, CRISC or AWS Cloud Practitioner)
1+ years of experience working with the SOC team to translate and prioritize requirements
Benefits
Performance based incentive compensation
Cash bonus(es)
Long term incentives (LTI)
Comprehensive, competitive, and inclusive set of health, financial and other benefits
Company
Capital One
Capital One is a financial services company that provides banking, credit card, auto loan, savings, and commercial banking services.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$5.45BKey Investors
Berkshire Hathaway
2025-09-11Post Ipo Debt· $2.75B
2025-01-30Post Ipo Debt· $1.75B
2023-05-15Post Ipo Equity· $954M
Leadership Team
Lo Li
CTO, Managing Vice President Retail Bank
Daniel Arellano
Senior Vice President, Business Cards and Payments
Recent News
2026-01-04
The Motley Fool
2026-01-04
Company data provided by crunchbase