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UPMC · 1 day ago

Government Products Sales Representative- (Hybrid Shift)

Pittsburgh, PA

Full-time

Hybrid

Entry, Mid Level

2+ years exp

UPMC Health Plan has an exciting opportunity for a Government Product Sales Representative in the Medicare & SNP Sales department. The role involves growing UPMC for Life health plan membership by handling inbound and outbound calls to Medicare beneficiaries, providing education about Medicare plans, and assisting with enrollment.

BiotechnologyHealth CareHospitalMedical

Responsibilities

Complete all department required trainings

Assist beneficiaries on behalf of colleagues when unavailable

Meet or exceed 100% of sales goals

Maintain compliance with all Centers for Medicare and Medicaid (CMS) and UPMC policies, procedures, and guidelines

Maintain and manage book of business within Customer Relationship Manager (CRM) system to ensure all leads are followed up within the timeframe the department establishes

Assist as directed with the onboarding and training of new employees

Maintain expected level of availability for inbound phone calls and make expected amount of outbound calls for optimal sales results

Must work mandatory overtime during busy season and as business requires

Support department sales processes as directed

Qualification

Medicare knowledgeSales experienceCustomer Relationship ManagementHealth care experienceCommunication skillsTraining new employeesCompliance trainingRelationship buildingSelf-driven