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Cushman & Wakefield · 1 day ago

Conference & Events Coordinator

Cambridge, MA

Full-time

Onsite

Mid Level

$24.65/hr - $29/hr

3+ years exp

Cushman & Wakefield is a professional services firm specializing in real estate and investment. They are seeking a Conference & Events Coordinator to create positive impressions through expertly curated event experiences and manage logistics for various meetings and events.

CommercialCommercial Real EstateConsultingLeasingLegalProperty Management

Responsibilities

Greets and directs all visitors with enthusiasm, professionalism, and courtesy

Provides a very positive and professional first impression to client personnel and visitors

Liaison between the site employees planning the event and is their partner in logistics: aligning on event expectations, themes, and making sure the events are a success

Assist with visitor registration, manage guest visitors, and coordinate catering and event logistics

Keep meetings, events, and all related areas neat and orderly, and manage vendor work on-site

Ensures that the setup of chairs, tables, stages, decorations, or other equipment is per the client's requirements and in accordance with applicable safety, fire, health, and building codes

Provide expertise, support, and guidance in areas such as menu planning, room selection and set-up, sourcing and securing vendors, logistical planning, and day-of execution

Maximizing meeting space utilization by supporting the bookings and meeting space management process, and working with customers and the team to effectively use meeting space, including addressing space conflicts and negotiating space needs

Responds to internal clients’ questions, requests, and complaints in a timely manner

Supports other teams and Events Coordinator in resolving any customer service issues quickly and to the satisfaction of the client

Supporting day-of execution, including coordination with team/vendors, last-minute logistical needs, ensuring effective set-up/execution of the event, and providing course-correcting instructions/directions, when needed

Managing and fostering relationships with the team, vendors, customers, and other key stakeholders through effective communications, collaboration, and engagement with the purpose of delivering a "best in class" event experience

Different working schedules may be required at times, based on business needs

Knows the importance of organization, prioritization, and multitasking in relation to performing an efficient and effective job

Provides support to the facility and hospitality teams as required

May perform other support duties and functions as assigned, such as administration, tenant services, clerical, printing/copying, reception, and answering phones