The Jonus Group · 6 days ago
Personal Insurance Customer Service Agent / Account Manager (Billingual Preferred – Not Required)
Chantilly, VA
Full-time
Hybrid
Entry, Mid LevelThe Jonus Group is seeking a Personal Lines Account Manager to join a dynamic team. The role involves handling personal lines accounts, resolving client concerns, and cross-selling insurance products to enhance client satisfaction and retention.
EmploymentInsuranceRecruiting
Responsibilities
Handling standard personal lines accounts
Client presentations and ability to resolve client concerns and issues
Review and recommend coverages for clients with a focus on satisfaction, retention and rounding existing accounts
Liaison between clients and carriers
Ability to cross sell and help walk-in/phone- sales questions
Ability to handle all types of personal insurance
Order and process renewal & change requests
Advise of coverage recommendations and assist clients with Insurance claims
Assist in retaining accounts - follow up on cancelations & Broker of Record Letters
Cross sell & round out accounts
Qualification
Required
Must have an active P&C license
Must have working knowledge of agency management software, specifically Applied EPIC
Must have excellent presentation and communication skills
Ability to multi-task and work in fast paced Insurance environment
Ability to work within a team environment
Ability to self-direct the completion of insurance related job duties
Preferred
Bilingual Preferred – Not Required
Company
The Jonus Group
The Jonus Group is an insurance company specializes in full service recruiting firm that offers both direct hire and contract hire services.
Founded in 2012
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Ryan Morse
Chief Operating Officer
Seth Brady
Chief Sales Officer (CSO)
Company data provided by crunchbase