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Raising Cane's Chicken Fingers · 1 day ago

Employee Relations Leader

Phoenix, AZ

Full-time

Onsite

Mid Level

3+ years exp

Raising Cane's Chicken Fingers is a fast-growing restaurant brand known for its culture and commitment to quality. The Employee Relations Leader will partner with restaurant leaders to address Crew concerns, conduct investigations, and support performance management efforts.

Food and BeverageRestaurants

Culture & Values

Responsibilities

Promptly and objectively investigate Crew issues in collaboration with business partners and in alignment with the Company’s policies, procedures, and standards, including:

Manage the end-to-end investigation process and assigned casework, following all documentation, reporting, and confidentiality standards

Analyze and synthesize data to bring investigations to resolution, escalating as necessary

Support crisis situations in partnership with appropriate internal teams

Analyze aggregate data to identify systemic issue trends and propose recommendations for review

Ensure legal compliance and mediate claims from regulatory and/or administrative agencies

Facilitate performance management of Crew (e.g., coaching, feedback, and redirectives)

Qualification

Human Resources ExperienceEmployment ComplianceAnalytical SkillsMicrosoft Office SuitePerformance ManagementCoachingData AnalysisCrisis ManagementSHRM CertificationPHR CertificationSPHR CertificationInterpersonal SkillsWritten CommunicationVerbal CommunicationDetail-orientedOrganizational SkillsFlexibilityCollaborationConfidentiality