Greenway Automotive ยท 1 day ago
Service Advisor
Greenway Automotive Group is one of the world's most progressive, privately held automotive companies proudly serving multiple states. They are seeking an experienced and motivated automotive dealership Service Advisor to join their team, responsible for consulting with customers, managing service expectations, and coordinating repairs with mechanics.
Responsibilities
Greets and consults with customers to interpret their needs and arrange for appropriate service
Serves as the primary point of contact for all automotive service and repair matters
Consult with mechanics about necessary repairs and possible alternatives to expensive work
Sells additional needed services
Sets and manages the expectations for service delivery for both the customers and mechanics
Continuously updates customers on repair needs and completion times
Verify that the final invoice reconciles with the work performed on the repair order
Performs other duties as assigned
Qualification
Required
Proven track record of achieving exceptional Customer Satisfaction
Must have a valid driver's license and be in good standing
Must exhibit personal and professional integrity
Must have a desire for a long term career with a growing organization
Preferred
One year of dealership Service Advisor experience, preferred
CDK experience; highly preferred
Benefits
Competitive Pay
Employee Purchase and Service Discounts
Paid Vacation
Full benefits options including Medical, Dental, Vision, Life, Disability, and Accident Insurance
401(k) Retirement Savings Plan
State of the Art Facility with a Professional Working Environment
Dental insurance
Health insurance
Paid time off
Referral program
Vision insurance
Company
Greenway Automotive
Greenway Automotive began with 1 Ford store in 1995, and has now grown to become the 5th Largest Privately Held Automotive Group in the US, and the 11th Largest Automotive Dealership Group Overall based on the 2017 Automotive News roundup of the Top 150 Dealership Groups in America.