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Brooksource · 1 day ago

Datacenter Technician

Columbus, Ohio Metropolitan Area

Full-time

Onsite

New Grad, Entry Level

Brooksource is seeking a skilled Data Center Technician to join their rapidly expanding data center operations team. The role involves providing hands-on technical support to end users, troubleshooting hardware, software, and networking issues in a high-paced environment.

EmploymentHuman ResourcesInformation Technology

Growth Opportunities

H1B Sponsor Likely

Responsibilities

Provide technical support via phone, email, and in-person

Troubleshoot and resolve hardware, software, and network issues

Document, track, and monitor issues to ensure timely resolution

Follow SOPs and escalate as needed

Maintain strong focus on priorities and workload balance

Quickly and accurately resolve issues with server and network hardware through root cause analysis with a solid understanding of computers, servers, network devices and command line diagnostics

Must possess technical aptitude and the ability to communicate advanced technical information with a variety of individuals of varying technical knowledge

Capability to contribute to strong inter and intra-team development

Strong analytical skills, demonstrated problem solving ability, and the ability to operate solo or as part of a team with varying degrees of supervision

Ability to successfully operate in high-pressure, time-sensitive situations while handling multiple critical priorities simultaneously. Successful candidates must be able to demonstrate effective examples of situations where personal initiative and judgment were used to benefit team objectives

Hardware, network, and server deployment, diagnostics, troubleshooting, repair, decommissioning, and project documentation

Install, configure, and maintain data center hardware and software

Perform network installation, including Ethernet and VoIP systems

Conduct equipment repair and troubleshoot issues as they arise

Utilize hand tools for maintenance tasks

Provide field service support for data center operations

Adhere to codes and standards for data center safety

Qualification

Troubleshooting hardware issuesNetwork diagnosticsServer maintenanceTechnical supportAnalytical skillsProblem solvingTeam collaborationCommunication skills

Required

Provide technical support via phone, email, and in-person

Troubleshoot and resolve hardware, software, and network issues

Document, track, and monitor issues to ensure timely resolution

Follow SOPs and escalate as needed

Maintain strong focus on priorities and workload balance

Quickly and accurately resolve issues with server and network hardware through root cause analysis with a solid understanding of computers, servers, network devices and command line diagnostics

Must possess technical aptitude and the ability to communicate advanced technical information with a variety of individuals of varying technical knowledge

Capability to contribute to strong inter and intra-team development

Strong analytical skills, demonstrated problem solving ability, and the ability to operate solo or as part of a team with varying degrees of supervision

Ability to successfully operate in high-pressure, time-sensitive situations while handling multiple critical priorities simultaneously

Successful candidates must be able to demonstrate effective examples of situations where personal initiative and judgment were used to benefit team objectives

Hardware, network, and server deployment, diagnostics, troubleshooting, repair, decommissioning, and project documentation

Install, configure, and maintain data center hardware and software

Perform network installation, including Ethernet and VoIP systems

Conduct equipment repair and troubleshoot issues as they arise

Utilize hand tools for maintenance tasks

Provide field service support for data center operations

Adhere to codes and standards for data center safety

Company

Brooksource

Glassdoor4.0

Brooksource is a single source for project and supplemental support through contract employment, contract-to-hire labor employment.

Founded in 2000

Indianapolis, Indiana, USA

1001-5000 employees

http://www.brooksource.com

H1B Sponsorship

Brooksource has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2020 (10)