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CACI International Inc · 2 days ago

IT Project Manager - ServiceNow

National Harbor, MD

Full-time

Onsite

Mid, Senior Level

$94K/yr - $198K/yr

6+ years exp

CACI International Inc is seeking a skilled and results-driven Project Manager to lead the planning, execution, and delivery of ServiceNow implementations and enhancement projects. The role involves managing cross-functional teams and ensuring successful project execution in support of government customer’s mission and objectives.

Information TechnologyService IndustrySoftware

Comp. & Benefits

No H1B

U.S. Citizen Only

Responsibilities

All areas of Project Management from initiation through closeout, ensuring the successful execution of the project in support of government customer’s mission, goals and objectives

Responsible for the end-to-end management so ServiceNow deployments, integrations, and enhancement projects

Lead end-to-end management of ServiceNow deployments, integrations, and enhancement projects

Collaborate with stakeholders to define project scope, goals, deliverables, timelines, and success metrics

Manage project plans, schedules, resource allocations, budgets, and risks

Facilitate daily stand-ups, sprint planning, retrospectives, and status meetings as needed

Serve as the main point of contact between technical teams, business stakeholders, and external partners/vendors

Coordinate UAT, deployment planning, and change management processes

Ensure compliance with ServiceNow platform governance and organizational standards

Monitor and report on project progress using KPIs, dashboards, and executive summaries

Promote continuous improvement by identifying lessons learned and implementing best practices

Contribute to documentation in the Knowledge Base, Standard Operating Procedures (SOP), work instructions, and job aids

Qualification

ServiceNow Certified Implementation SpecialistIT project managementServiceNow platform knowledgeAgile delivery methodsWaterfall delivery methodsITIL conceptsMicrosoft ProjectJIRAConfluenceMicrosoft OfficeExcelVisioPowerPointCommunication skills

Required

Ability to obtain Department of Homeland Security (DHS) Entry On Duty (EOD) - Active EOD preferred

B.A./B.S. or equivalent + 6 years of relevant experience

ServiceNow Certified Implementation Specialist or ServiceNow Fundamentals certification

3+ years of experience in IT project management with 2+ years focused on ServiceNow projects

Strong knowledge of the ServiceNow platform, modules, and implementation lifecycle

Experience managing both Agile and Waterfall (or hybrid) delivery methods

Familiarity with ITIL concepts and enterprise service management practices

Strong communication skills (verbal and written)

Strong Microsoft Office experience, predominantly Excel, Visio and PowerPoint

Experience with Microsoft Project, JIRA, and Confluence

Preferred

Previous DHS or DoD experience

Any of the following certifications is highly desired: Project Management Professional (PMP) certification

PMI-ACP

ITILv4 Foundation

Benefits

Healthcare

Wellness

Financial

Retirement

Family support

Continuing education

Time off benefits

Company

CACI International Inc

Glassdoor4.0

At CACI International Inc (NYSE: CACI), our 25,000 talented and dynamic employees are ever vigilant in delivering distinctive expertise and technology to meet our customers’ greatest challenges in national security.

Founded in 1962

Arlington, Virginia, USA

10001+ employees