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Amazon Web Services (AWS) · 1 day ago

Engineering Operation Technician

Mesa, AZ

Full-time

Onsite

Entry Level

$60K/yr - $133K/yr

1+ years exp

Amazon Web Services (AWS) is a leading cloud platform that supports global digital experiences. The Engineering Operation Technician will be responsible for maintaining and troubleshooting mission-critical data center facilities, ensuring high reliability and availability of electrical and mechanical equipment.

ConsultingDevOpsInformation TechnologySoftwareWeb Development

No H1B

Responsibilities

Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability

Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS)

Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA)

Perform rack installs and rack decommissioning within internal SLA

Perform PM, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment

Technical writing to support change management program

Monitor daily work requests and manage to resolution, and execute projects from conception to completion

On-site support of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation

Work schedule changes depending on specific site needs. Shifts can be up to 12-hours and may rotate on a predefined schedule. Some locations have on-call rotations

Role may support more than one location/site

Qualification

Electrical experienceMechanical experienceData center experienceMicrosoft OfficeTechnical trainingTroubleshootingRoot cause analysisTechnical writingProject management

Required

1+ years of electrical or mechanical experience

1+ years' experience with Microsoft Office products

Ability to work on a flexible schedule including days, nights, and/or weekends

Ability to travel to or commute between data center locations as needed

Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational

Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs

Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability

Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS)

Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA)

Perform rack installs and rack decommissioning within internal SLA

Perform PM, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment

Technical writing to support change management program

Monitor daily work requests and manage to resolution, and execute projects from conception to completion

On-site support of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation

Work schedule changes depending on specific site needs. Shifts can be up to 12-hours and may rotate on a predefined schedule. Some locations have on-call rotations

Role may support more than one location/site

Willingness and demonstrated ability to work in the following physical conditions with reasonable accommodations: Regularly lift and/or move up to 39 pounds independently, Participate in group lifts for 40+ pounds, Maintain balance and perform construction tasks while on a ladder, Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position, Work in an environment requiring provided ear protection

Preferred

2+ years of data center experience

Technical (Military/Trade School) training

Associate or higher education in related field

Benefits

Equity

Sign-on payments

Other forms of compensation

Full range of medical, financial, and/or other benefits

Company

Amazon Web Services (AWS)

Glassdoor3.8

Launched in 2006, Amazon Web Services (AWS) began exposing key infrastructure services to businesses in the form of web services -- now widely known as cloud computing.

Founded in 2002

Seattle, Washington, USA

10001+ employees