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Knichel Logistics, Inc. · 1 day ago

Sales Account Executive - Intermodal

Cranberry Township, PA

Full-time

Onsite

New Grad, Entry Level

Knichel Logistics, Inc. is a leading provider of intermodal transportation solutions, committed to delivering efficiency and exceptional customer service. The Sales Account Executive position focuses on generating business revenue by maintaining a sales pipeline, negotiating deals, and cultivating customer relationships to support the company's strategic objectives.

RailroadTransportation

Responsibilities

The Sales Account Executive has responsibility for generating a book of business while building and cultivating relationships with customers that will lead to sustainable business growth

Frequent contact consisting of daily calls and emails and customer visits to support the Sales Account Executives sales pipeline consisting of leads, prospects, new opportunities and ultimately winning business

Submit pricing and negotiating deals with potential and current customers

Take charge of any customer issues and follow through to the point of resolution

Responsible for creating internal standard operating procedures for their customers and serve as a customer advocate to ensure all appropriate internal departments and personnel understand those procedures and rules of engagement

Work with the appropriate internal departments and personnel to communicate any issues and shipment exceptions to the customer

Will be responsible for effectively communicating to various internal departments and personnel

Obtain significant knowledge of the company’s services and modes of transportation

Qualification

Sales experienceCustomer service experienceFreight brokerage experienceCRM proficiencyConflict resolution skillsMultitasking abilityAttention to detailCommunication skillsTeamworkDecision-making skills

Required

Sales and customer service experience

Experience in a freight brokerage environment and within the third-party logistics (3PL) industry may be beneficial

Must be able to work in a fast-paced environment to consist of high phone call and email volume

Ability to quickly learn and utilize various operating systems and other technologies such as Knichel Logistics' operating system and CRM (customer relationship management)

Extreme multitasking ability and priority management

Attention to detail and confident decision-making skills

Strong communication and customer service skills

Exudes a tenacious, competitive and committed attitude

Enthusiasm and high energy

Ability to work with-in and succeed in a team environment

Strong ability to persuade, motivate and influence others

Conflict resolution skills

Must be proficient in the use and application of information technology to enhance productivity and facilitate operations management. This includes computer-based productivity software (i.e. MS Word and Excel)

Benefits

Competitive compensation and benefits package.

Company

Knichel Logistics, Inc.

Knichel Logistics is a woman-owned, non-asset based provider of transportation and logistics services, including intermodal, trucking, specialty equipment, and various ancillary services.

Founded in 2003