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Atlantic Health · 1 day ago

Supervisor Patient Financial Services - Full Time - Days - AHSIC

200 The American Rd, Morris Plains, NJ, 07950, US

Full-time

Onsite

Entry, Mid Level

$33.33/hr - $58.67/hr

2+ years exp

Atlantic Health is a healthcare organization seeking a Supervisor for Patient Financial Services. This role is responsible for overseeing the accounts receivable team to ensure timely and accurate billing, optimizing revenue cycle performance, and maintaining compliance with regulations.

FitnessHealth CareHospitalMedical

Responsibilities

Supervise daily operations of the AR team, including payment posting, claim follow-up, and denial management

Monitor AR aging reports and implement strategies to reduce outstanding balances

Ensure compliance with CMS regulations, payor requirements, and internal policies

Train and mentor team members on billing processes, system updates, and best practices

Collaborate with insurance verification, customer service, and cash posting teams to resolve issues impacting collections

Develop and maintain reporting tools to track KPIs such as DSO (Days Sales Outstanding), collection rates, and denial trends

Assist with audits and provide documentation for accreditation and regulatory reviews

Identify process improvement opportunities and work with leadership to implement changes

Handle escalated issues from staff and communicate resolutions effectively

Maintain confidentiality and accuracy in all financial transactions

Process bi-weekly payroll for staff

Any other duties as deemed necessary

Qualification

Accounts Receivable ManagementRevenue Cycle OptimizationCompliance KnowledgeMedicareMedicaid KnowledgeExcel ProficiencyAnalytical SkillsVerbal CommunicationWritten CommunicationProblem-Solving SkillsInterpersonal SkillsTime Management

Required

Bachelor's Degree preferred or a combination of relevant work experience and education

2 years in Home Care/Durable Medical Equipment environment preferred

Experience with Medicare, Medicaid & commercial insurance coverage criteria preferred

Must possess excellent verbal and written communication skills

Strong analytical and problem-solving skills

Strong interpersonal skills with ability to handle a variety of sensitive and confidential situations with tact and diplomacy

Excellent time management skills required, enabling the employee to prioritize and carry out multiple projects and initiatives

Must possess excellent computer skills and be proficient in Excel

Benefits

Medical, Dental, Vision, Prescription Coverage (22.5 hours per week or above for full-time and part-time team members)

Life & AD&D Insurance.

Short-Term and Long-Term Disability (with options to supplement)

403(b) Retirement Plan: Employer match, additional non-elective contribution

PTO & Paid Sick Leave

Tuition Assistance, Advancement & Academic Advising

Parental, Adoption, Surrogacy Leave

Backup and On-Site Childcare

Well-Being Rewards

Employee Assistance Program (EAP)

Fertility Benefits, Healthy Pregnancy Program

Flexible Spending & Commuter Accounts

Pet, Home & Auto, Identity Theft and Legal Insurance

Company

Atlantic Health

Glassdoor4.0

Atlantic Health is at the forefront of medicine, setting standards for quality health care in New Jersey, Pennsylvania and the New York metropolitan area.

Founded in 1996

Newton, New Jersey, USA

10001+ employees