Apply on Employer Site

Suno · 1 week ago

Senior Qualitative UX Researcher

San Francisco

Full-time

Onsite

Senior Level

$165K/yr - $210K/yr

5+ years exp

Suno is a music company built to amplify imagination, offering an advanced AI music model and creative platform. They are seeking a Senior Qualitative UX Researcher to accelerate product development by incorporating user insights into the product lifecycle.

AppsArtificial Intelligence (AI)Music

Responsibilities

Lead end-to-end qualitative research, including user interviews, usability tests, and diary studies across mobile, web, and platform experiences

Support weekly research cycles across product and marketing initiatives, helping teams validate concepts and improve features with rapid iteration

Collaborate with Product, Design, and Engineering to scope research, identify learning goals, and synthesize findings into clear, actionable insights

Develop and deploy surveys that complement qualitative findings and provide lightweight validation for hypotheses

Deliver compelling reports, presentations, and workshops that inspire action and shape roadmap decisions

Advocate for the user across all touchpoints—from onboarding to remix tools to artist interactions

Help establish and evolve research best practices and scalable processes to support rapid experimentation and growing demand

Qualification

Qualitative researchUser interviewsUsability testingSurvey toolsStatistical analysisCollaborationProactive mindsetExperience in music productionAIStorytellingCommunication skillsFlexibility

Required

5+ years of industry experience in UX research, with a strong focus on qualitative methods in fast-paced environments

BA or equivalent experience in HCI, Psychology, Sociology, Anthropology, or a related field

Deep expertise in qualitative research design, execution, and synthesis

Solid working knowledge of survey tools and basic statistical analysis

Strong storytelling and communication skills, with the ability to distill complexity into clarity

Experience working collaboratively across design, product, and engineering teams

A proactive, flexible mindset—comfortable navigating ambiguity, shifting priorities, and tight timelines

Preferred

Experience in being the single researcher at a startup (even though we have a UX team, we function with high ownership like being the single researcher in a startup)

Experience in music production tools such as Ableton, Logic Pro, Pro-Tools

Familiarity with AI and generative technologies in product experiences

PhD in HCI, Psychology, or related field (or equivalent experience)

Bonus points if you've used Suno to make music