GAP Talent · 1 week ago
Director of Warehousing & Operations
GAP Talent is seeking an experienced Director of Operations to lead the overall operational administration and management of Warehousing, Fulfillment, and Logistics functions. This strategic role is responsible for driving operational efficiency, strengthening processes, and implementing improvements across both operational and financial KPIs.
Responsibilities
Oversee all warehouse operations which scheduling, delivery systems, loading docks, storage, security, warehouse 5S standards, emergency action plans, and closing procedures
Ensure accurate product receipt, storage, and distribution while maximizing space and resources and reducing waste/damage
Maintain accurate inventory levels and ensure strong inventory control systems are in place
Drive a culture of accountability through daily assessments and operational evaluations
Review operating results and address performance issues promptly
Develop, document, and implement SOPs across all facilities and delivery operations
Develop KPIs and metrics for supervisors and teams to measure warehouse and logistics performance
Ensure compliance with OSHA safety regulations, AIB/Feeding America guidelines, and federal and state policies
Lead training initiatives and support professional development within the team
Monitor workplace performance and ensure timely, accurate execution of operational tasks
Manage financial targets, productivity, accuracy and timeliness metrics
Support annual operating plans with effective productivity standards and goals
Audit inventory and make informed recommendations for restocking, procurement, and replenishment
Ensure proper functionality and maintenance of all MHE in the warehouse
Oversee safe, secure packing, labeling, and handling of all merchandise
Support onboarding and training of newly hired employees
Ensure all warehouse policies and procedures are consistently followed
Qualification
Required
5–10 years of experience in logistics and supply chain management
Strong proficiency in inventory management and WMS systems
Excellent written and verbal communication skills
Strong analytical, organizational, and problem-solving abilities
Ability to manage deadlines, multitask, and perform in fast-paced environments
Proficient in Microsoft Office