Haymarket Media US · 1 day ago
Vice President of Client Solutions
Haymarket Media Inc. is seeking a Vice President of Client Solutions to join their team. In this role, you will provide strategic oversight for client relationships and lead the Client Services team, focusing on enhancing client satisfaction and driving business growth.
Responsibilities
Identify additional opportunities to improve client satisfaction
Interface with clients and prospects at their offices and at important industry congresses
Align the best resources to meet each client’s individual needs
Address and solve client challenges professionally and effectively
Appropriately manage problems independently (elevate situations when necessary)
Develop and lead a strong strategic planning and client connected team
Instill passion, accountability and ownership
Build strong relationships with client teams
Support business development (RFP, pitch, relationship development, and organic growth)
Reward successes, inspire professional growth and foster a balanced work and life environment
Remain flexible, and lead your team through change
Evolve, embrace and role model the culture and vision of PRI
Collaborate and contribute to the overall health and growth of the company
Stay current with leadership and management dynamics to help foster a nurturing and rewarding experience for our employees
Create and lead cross-functional working groups or initiatives
Offer direction to broader PRI team to enhance business performance
Work closely with GM, Operations and Finance to facilitate improved forecasting and reporting
Qualification
Required
Bachelor's degree in marketing, communications, business, or life sciences
Minimum of 8 years of experience in a medical communications agency
Experience managing multiple accounts or a large agency account, end-to-end, to tight deadlines, in a fast-paced environment
Self-sufficient and self-motivated with proven leadership and mentoring skills
Proven leadership and mentoring skills
Excellent interpersonal skills; able to interact at all levels with clients and the PRI organization
Ability to collaborate effectively at all levels and functions
Ability to travel (US and International) as necessary
Benefits
Paid annual vacation, holiday and sick time off
Comprehensive health plans including medical, dental and vision
Competitive 401(k) investment options and generous company matching program
Life insurance
Commuter benefits
Employee referral awards
Tuition reimbursement
Training opportunities through industry-recognized programs
Three Week “Work from Anywhere” benefit, to ensure work life balance