DoubleVerify · 1 day ago
Account Manager
Los Angeles, CA
Full-time
Onsite
Entry, Mid Level
$54K/yr - $96K/yr
2+ years expDoubleVerify is a leading software platform for digital media measurement, data and analytics. The Account Manager is responsible for servicing all aspects of customer accounts and relationships, overseeing campaigns from kick-off to billing, and collaborating with various teams to provide superior customer service.
AdvertisingAnalyticsBrand MarketingDigital MarketingSoftware
Responsibilities
Establish contact reports including: QBR delivery, Monthly office hours, feature update meetings and education sessions
Have strategic conversations during all applicable client touch points (status calls, office hours, QBRs, outings, etc.) and regularly update manager with new information
Execute against and maintain Strategic Account Plan for all Top Tier advertisers in your portfolio and review status of Top Tier accounts on monthly basis at a minimum, including: DV products used, spend trends, performance vs KPIs
Keep abreast of industry & client specific news for Top Tier clients and proactively provide suggestions for optimizations and new product/feature opportunities
Identify common questions, trends and challenges: establish an action plan to improve knowledge retention for specific clients
Identify potential churn risks and escalate immediately to the appropriate salesperson and your manager, following the outlined churn process including updating in Salesforce
Provide updates monthly on important factors in churn including if they are speaking to a competitor, recurring issues and plans to address them, how aware they are of our full product offerings, and how engaged they are
Perform a monthly audit of your entire book of business and present it to you manager by the 10th of the following month to ensure we cover revenue and relationship, as well as account hygiene and any next steps
Clean-up AM dashboard on a weekly basis, ensuring all audit tasks are on track
Upload all client related documents including reporting, marketing updates, and education sessions in Salesforce
Completion of all internal tracker and status documents within designated timeframes, showcasing effective prioritization & consistency of excellent quality in all tasks
Ensure to provide regular updates to clients, partners and internal stakeholders as needed and see through every issue until resolved (providing confirmation to all parties)
Qualification
Required
2-4 years overall work experience
1-2 years of experience in Sales or Account Management with a deep understanding of the online advertising industry
Bachelor's Degree from an accredited institution
Exceptional command of Microsoft Excel and PowerPoint
Direct experience working at one or more of the following: advertising agency, publisher, ad network or demand side platform
Experience with Ad Serving technology
Comprehensive understanding the online media marketplace
Experience managing online media products and technologies such as experience with creative trafficking, campaign management, or ad serving
Self-motivated, independent thinker and a team player, who will hit the ground running
Proven ability to handle multiple deliverables with tight deadlines, manage competing priorities, and consistently perform in high-pressure environments
Outstanding written and verbal communication skills, capable of conveying issues clearly, making points concisely and ensuring successful overall communication channels
Ability to interact and communicate effectively with all levels of management including senior executive level
Organized with a rigorous attention to detail, drive for excellence, and a positive 'can-do' approach
Passion and desire to play a key role in driving a new business to success in the advertising technology space
Benefits
Bonus/commission (as applicable)
Equity
Benefits
Company
DoubleVerify
DoubleVerify is a software platform that specializes in digital media verification and advertising technology.
501-1000 employees
H1B Sponsorship
DoubleVerify has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (27)
2024 (10)
2023 (27)
2022 (29)
2021 (15)
2020 (19)
Funding
Current Stage
Public CompanyTotal Funding
$957.62MKey Investors
Providence Equity PartnersTiger Global ManagementCapital One Ventures
2023-08-07Post Ipo Secondary· $408.12M
2021-04-21IPO
2020-10-28Private Equity· $350M
Leadership Team
Mark Zagorski
Chief Executive Officer
Nisim Tal
Chief Technology Officer
Recent News
2025-12-13
Social Media Today
2025-12-12
2025-12-12
Company data provided by crunchbase